Program Manager (SSVF)

Benefits:  

• Free Dental & Vision
• 19 Paid Holidays- Including 4 Mental Health Days
• Retirement Plan with a match
• Paid Training
• 10-year anniversary sabbatical
• Flexible Spending Accounts
• Professional Development Allowance
• Paid Parental Leave benefit
• Discounted Pet Insurance
• Affordable Health Insurance, including a free healthcare option for employees
• 50% coverage paid by employer for dependents (vision, dental, health)
• and many more!

Company Overview

For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions.

Program Overview

The Roads Home Program is a Supportive Services for Veterans Families program designed to serve low-income, primarily homeless Veterans and Veteran families. The program assists Veterans in exiting homelessness to permanent housing and in maintaining a permanent housing placement. Services provided by Insight Housing include street and venue-based outreach, case management, permanent housing placement, and assistance in obtaining VA and other benefits.

Position Summary

In collaboration with Senior Program Manager (SPM), the Program Manager (PM) will assist with providing oversight of the SSVF program and team members. The PM will act as lead on all CARF related trainings and requirements for the program site. The PM will provide direct supervision to the program staff and be responsible for ongoing staff training, compliance, and for tracking spending within the program.

Essential Duties and Responsibilities

• Manage the day-to-day operations of the program.
• Review and approve all SSVF intake files for program eligibility.
• Ensure that participants receive appropriate services as required by our SSVF contracts.
• Review and approve all financial assistance requests for Insight Housing financial office
• Participate in all VA calls as requested by Sr. Program Manager and the Director of Programs
• Maintain files and statistical information in conjunction with the administrative offices
• Maintain files and statistical information, and assist with preparation of program statistical reports to comply with government and foundation contracts
• Ensure the VA monthly repository upload is accurate and submitted on time.
• Collaborate with the Continuum of Care (CoC) and the other VA providers in the county to ensure services are delivered efficiently.
• Actively participate in the Veteran By Name List efforts in collaboration with the CoC and other VA providers the county.
• Co-lead the Veteran Leadership Team meetings in collaboration with other SSVF providers in the region.
• Ensure participation in the Operation Vets Home Collaborative in the county.
• In collaboration with the Sr. Program Manager and the Director of Programs, hire, train and evaluate all the program staff.
• Create and approve staff schedules.
• Monitor and approve staff time sheets

• Provide supervision to the Insight Housing program staff.

• Facilitate weekly program staff meetings
• Complete the Privacy and Security training and all other assigned staff trainings.
• Maintain confidentiality regarding program participants, personnel and othe