Intake Screener - Preventing and Ending Homelessness Project

Description

For 50 years, Bet Tzedek Legal Services has provided high-quality, free legal services to Los Angeles’ most vulnerable residents. The Preventing and Ending Homelessness Project (PEHP) provides a wide range of legal services to vulnerable housed and unhoused people, while building and maintaining partnerships with social service providers and local agencies. The Intake Screener will work with PEHP to manage calls, emails, homelessness service provider referrals, and other requests for legal assistance. The Intake Screener will also partner with General Intake Department to coordinate effectively in relation to their work.

This position is onsite. As such, the employee will be required to work in the office or other work-related locations to meet workload/business needs.

Requirements

ESSENTIAL DUTIES:    

·        Handle a high-volume of calls and review emails from community members seeking legal services.

·        Conduct intake interviews with potential clients to assess their needs and eligibility for PEHP services.

·        Schedule callers for legal clinics and phone intake slots.

·        Update and maintain community resource guides.

·        Print and organize court documents to assist attorneys preparing for trial

·        Perform administrative tasks, such as typing client interview notes, entering client information into a case management database, uploading relevant documents to document management databases, completing biweekly timesheets, opening and closing digital case files timely and accurately, and all other administrative duties as required by Bet Tzedek’s procedures

·        Assist with in-person intakes to unhoused individuals and individuals at imminent risk of homelessness (local travel required).

·        Coordinate intakes sent by the General Intake Department, as instructed by the Directing Attorney.

·        Other duties may be assigned.

QUALIFICATIONS:

·        AA/AS and/or BA/BS or equivalent work/life experience (required).

·        Spanish proficiency and ability to provide written and oral Spanish translation (preferred).

·        Proficiency with MS Office and legal database (including Word; Power Point; Excel) (required).

·        Proficiency with NetDocs or other web-based document management system (preferred).

·        Proficiency with case management systems (e.g., Kemp’s PRIME, JusticeServer, or LegalServer) (required).

·        At least 2-3 years of intake experience (preferred).

·        Demonstrated patience, compassion, respect and commitment to serving vulnerable and low-income persons (required).

·        Demonstrate an understanding and commitment to Bet Tzedek’s mission of equal justice for all and Bet Tzedek’s core values of leadership, community-based advocacy, and innovation (required).

Salary

$63,260.23 - $64,588.67 (DOE/DOQ)

Benefits

BENEFITS PACKAGE:

Bet Tzedek offers an excellent benefits package in addition to competitive salaries. These benefits currently include:

·        A generous number of paid holidays (up to 21 per year), vacation (up to 20, depending on number of years with agency), and sick days (up to 45) annually.

·        Personal and floating holidays

·        Compensatory time for exempt employees.

·        18 weeks of paid parental leave (after 1 year of employment.)

·        Various paid leaves

·        Medical, dental, vision, chiropractic and acupuncture coverage for employees and dependents, with office visit co-pay reimbursement for HMO enrollees.

·        Life/accidental death and dismemberment (AD&D) insurance, long-term disability insurance, and Employee Assistance Plan.

·        Voluntary (employee-contributed) life/AD&D, accident, critical illness, hospital confinement, and pet insurance.

·        Employee-contributed 401(k) plan.

·        Employee-contributed 403(b) plan.

·        Healthcare and childcare flexible spending accounts.

·        Commuter transit and/or parking benefits.

HOW TO APPLY:

·        Please visit https://bettzedek.org/careers/ to submit a letter of interest and resume for “Intake Screener.” Please, no phone calls.

Note: All positions are subject to funding; ongoing funding or employment cannot be assured. Bet Tzedek is a unionized environment. Our salary range for unionized positions reflects our agreed upon step placement system, and the final offer extended to candidates is based on an internal equity review and candidates’ relevant experience, skills, background, and bar date, if appli