Senior Manager of Global Communications

Position Title: Senior Manager of Global CommunicationsPosition Classification: Regular; Exempt; Full-Time; 40 hours/Week if based in the USReports to: Managing Director, Marketing and CommunicationsLocation:  We are open to candidates based in the U.S. (up to 30% domestic and/or international travel) Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to legally work in the U.S. without visa sponsorship.   Position Overview:The Senior Manager of Global Communications oversees key strategic initiatives to strengthen Partners In Health’s (PIH) global marketing and communications capacity. As an integral member of the Marketing and Communications (MarComms) team, the Senior Manager is responsible for cross-site communication and knowledge sharing, including building and managing a centralized resource library.  They will also lead in establishing a communications fellowship program (strategy development, implementation, and evaluation) with an emphasis on empowering local leaders.  Responsibilities: Strategic Leadership (50%) 

• Act as the primary MarComms point person for local site communication teams, providing strategic guidance or connecting to a subject matter expert as needed. May include working in country to accompany local site leadership and communication staff.
• Ensure alignment across all teams with global resource generation goals and plans, as well as brand standards.
• Develop and implement a structured fellowship program to train, mentor, and empower global marketing and communications professionals at the care delivery sites.

 Resource Management (35%)

• Concept, develop, and maintain a comprehensive digital resource library to support building capacity and skills of the global communications team.
• Collaborate with subject matter experts to curate materials such as trainings, hiring and onboarding guides, templates, and other professional development resources.
• Establish and enforce protocols for updating and organizing library content to keep resources relevant and effective.
• Regularly communicate updates and changes to the library to ensure its accessibility and usefulness.

 Global Communications (15%)

• Develop strong productive relationships with site-based colleagues to identify core challenges to local communications strategy.
• Ensure smooth operations, including the activities, processes, and systems to produce and deliver global communications.
• Train global teams to use training platform(s), working with the PIH training team as needed.
• Stay current with global communication trends and best practices to keep PIH at the forefront of innovation.

 Qualifications 

• Bachelor’s degree in communications, marketing, education, or relevant field or equivalent relevant experience.
• 5-8 years’ experience in global communications, experience with nongovernmental organizations or international organizations strongly desired.
• Proven experience in building resource libraries or content management systems.
• Demonstrated ability managing complexity and prioritizing multiple tasks.
• Ability to work productively in highly collaborative settings while also able to function independently.
• Fluency in written and spoken English required, and knowledge of additional language(s) considered an asset, especially Spanish, French, or Haitian Creole.
• Demonstrates the organization’s core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
• Accountability – Able to accept responsibility for one's actions, outcomes, and those of their team.
• Achieving results – Able to design and conduct work with clarity and integrity: to set realistic targets for themselves and others, ensure availability of resources, monitor progress and performance, accomplish meaningful outcomes, evaluate achievements, and integrate lessons learned.
• Adaptability – Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
• Teamwork – Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and country.
• Lead