Associate, Learning Coordination

Company: Oak Street Health 

Title: Associate, Learning Coordination 

Location: Corporate Office

Role Description:

The Learning Coordinator is a highly visible role within the organization and responsible for a broad set of activities in supporting the training and development of Oak Street Health employees. This role ensures a smooth, consistent, and engaging learning experience for team members. This is accomplished through coordinating all aspects of training communication and scheduling and requires high attention to detail, strong organizational skills, strength in solving complex problems, and the ability to identify opportunities to streamline or improve existing processes.

Core Responsibilities:

• Coordinate all stages of program delivery for virtual and in-person programs including pre-, during-, and post-program activities

• Serve as the primary scheduler and point of contact for assigned Learning programs 

• Manage planned communications and correspond professionally with participants about program details and to support their participation

• Ensure smooth delivery of assigned learning programs by orchestrating multiple components of the experience (e.g., confirm and prepare facilitators, obtain supplies, troubleshoot technology issues)

• Manage all program materials (e.g., presentation decks, participant materials, etc.)

• Track and report on participation in Learning programs

• Proactively identify ways to streamline, automate, or otherwise enhance processes 

• Build and foster relationships with program owners and leadership to support continuous improvement of the programs

• Analyze data and feedback  to evaluate outcomes and effectiveness, identify gaps, and provide insights to drive improvements 

• Manage multiple project plans to ensure efforts stay on track for deadlines and prepare updates and read-out on project progress

• Other duties as assigned

What are we looking for?

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health