[Coupang] Product Compliance Audit

<p> </p> <p>Description</p> <p>We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e- commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.</p> <p>We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.</p> <p>Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.</p> <p> </p> <p><strong>Team Description</strong><strong> </strong></p> <p>Compliance organization develops minimum policies and standards, provides appropriate guidance, and helps to implement and monitor controls to identify and mitigate compliance risks across the entire Coupang organization.  The team partners with business lines and shared services functions to design products, services and controls which reduce compliance vulnerabilities, and govern the process for measuring, monitoring, and reporting compliance risks. The team is growing and works on novel compliance issues across an expanding group of Coupang products and services.  </p> <p> </p> <p><strong>Responsibilities  </strong></p> <ol> <li>Lead the design, implementation, and evaluation of Product Compliance &amp; Safety Audit Program related controls to efficiently manage Non-Food Product compliance risks across the group and ensure effective implementation of Product Compliance Policies and Procedures</li> <li>Develop and leverage internal and external partnerships and networks to develop a strong understanding of the business, relevant business teams, data sources for audit, and key touch points/ control owners relevant for Product Compliance risks</li> <li>Conduct Non-Food Product Compliance audit/review to assess the effectiveness of the Product Compliance controls/policies and procedures</li> <li>Work with stakeholders to improve processes and plug control gaps identified during Audit activities</li> <li>Reporting and Monitoring: Prepare Audit result report &amp; Monthly/quarterly reports and presentations for finding identified as part of the Audit activities and Remediation activity status</li> </ol> <p> </p> <p><strong>Essential Qualifications:</strong></p> <ul> <li>Minimum 15+ years of experience in Statutory/Internal Audits, Internal/external investigations, especially +5 years at Pharmaceutical, Medical Device or Consumer Healthcare Industry with working experience for Medical Device, Cosmetic, Quasi-drug compliance, QA/QC and/or Quality audit role.</li> <li>Experience with building systems and controls for compliance policies &amp; procedures</li> <li>Enterprise mindset; excellent communication skills; effective stakeholder influence and engagement skills;</li> <li>Demonstrating the ability to manage and influence key stakeholders;</li> <li>Knowledge of MS Word, Excel, and Access or similar computer software;</li> <li>Bachelor’s degree required from any Technical discipline but with experience of Product compliance/quality audit</li> <li>Knowledge of highly regulatory product categories supply chain and enforcement processes in high volume retail industries and related legal requirements; e.g. Medical Device, Drug, Quasi-drug, Health Functional Food, High Pressure Gas Product, etc</li> <li>Problem solver, Self-driven, Interpersonal skill, Team player</li> </ul> <p><strong> </strong></p> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>+ 5 of direct experience in compliance program management within fast-paced, technology driven retail businesses a strong plus</li> </ul> <ul> <li>Overall process ownership; deals well with ambiguity, functions well and able to clearly define processes in loosely structured situations </li> <li>Strong attention to detail and organizational skills to work independently and autonomously</li> <li>Good problem solving skill: acts decisively, promptly and confidently. Not afraid to contradict others and proactively offering solutions</li> <li>Strong written and verbal communication skills in Korean and English to deliver presentation and training</li> </ul> <p> </p> <p> </p> <p> </p> <p><strong>Recruitment Process and O