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Overnight Student Safety & Operations Coordinator
University of New MexicoAlbuquerque, United Statesfull_timeVerifiedPosted 22 May 2026
💰 $48,000/yr($36,000/yr – $48,000/yr)
About the role
Coord,Student Housing
Requisition ID req36741 Working Title Overnight Student Safety & Operations Coordinator Position Grade 08 Position SummaryUnder the leadership of the Executive Director of Residence Life and Student Housing at the University of New Mexico and the supervision of the Senior Marketing Representative, the Overnight Student Safety & Operations Coordinator is a professional who supports students within Residence Life and Student Housing (RLSH).
The Overnight Student Safety & Operations Coordinator serves as the primary contact for residence hall safety, student support, and operational continuity during overnight hours. This role provides real-time supervision of student staff, ensures compliance with departmental protocols, and supports incident response, facilities coordination, and administrative operations.
This overnight position primarily includes late-night, weekend, and holiday shifts within the main residential communities on campus, with one consistent weekly shift at the Lobo Rainforest Building. The coordinator also helps connect overnight operations with daytime staff through clear communication, consistent policy enforcement, and proactive identification of trends affecting student safety and residential communities.
The ideal candidate is organized, collaborative, and committed to student development, with the ability to manage multiple priorities and foster an inclusive, engaging residential experience within a Hispanic-Serving Institution.
I. Position Responsibilities:
A. Incident Response & Real-Time Support
- Serve as the primary overnight point of contact for the Student Safety team
- Ensure staff follow established protocols during incidents and emergencies
- Support the Professional Staff On-Call during crisis response
- Monitor and identify trends in overnight incidents, including repeat behaviors, locations, and timing
B. Incident Report Review & Quality Control
- Conduct first-level review of overnight incident reports
- Ensure reports are complete, policy-aligned, and professionally written
- Flag urgent or high-priority incidents for follow-up
- Provide timely feedback to Student Safety staff and assist with After Action Reviews
C. Facilities & Operations Coordination
- Triage maintenance and safety concerns, contacting emergency maintenance, custodial, or locksmith services as needed
- Submit and verify work orders with accurate documentation
- Monitor recurring facility and safety issues, including locks, lighting, and hazards
- Ensure building walkthroughs are completed, and safety systems remain secure and operational
D. Safety & Risk Mitigation Audits
- Conduct proactive safety inspections of residence halls and campus facilities
- Identify unsecured access points, propped doors, and other high-risk conditions
- Track recurring concerns and recommend operational or policy improvements
- Review potential camera coverage gaps and recurring policy violations
E. Student Safety Staff Supervision
- Supervise and lead the overnight Student Safety team
- Provide real-time coaching, guidance, and accountability during shifts and incidents
- Reinforce expectations related to professionalism, customer service, and response procedures
- Support staff development through ongoing mentorship and feedback
F. Scheduling & Staffing Coordination
- Develop and manage overnight and extended coverage schedules
- Ensure appropriate staffing coverage across all assigned areas
- Balance staffing needs, employee availability, and equitable shift assignments
- Address last-minute staffing changes and make real-time coverage adjustments as needed
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