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Residential Counselor; Crisis Stabilization Unit - Evenings, 32 hours

UMass Memorial Medical Center
United Statesfull_timeVerifiedPosted 14 Jan 2026

About the role

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$20.00 - $33.15

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Friday, Monday, Saturday, Sunday

Scheduled Hours:

3p - 11:30p

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

71000 - 0671 CCS Worcester

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Functions as a member of the treatment team by assisting with the implementation of treatment services. This includes but is not limited to monitoring of daily patient activities, assisting with direct client care, documentation, orientation of clients to the unit, and ensuring that clients comply with all treatment groups and unit/program rules.

I. Major Responsibilities:
1. Performs duties using recovery-oriented principles. 
2. Demonstrates person centered strength-based communication and relationship with Persons. 
3. Demonstrates effective communication with staff, peers and other professionals. 
4. Ability to observe, document, teach and respond to mental and physical health as well as other needs of clients such as community living skills.
5. Serves as a residential counselor for specified number of residents as directed.
6. Assists in creating a safe therapeutic milieu by fostering a culture of recovery.
7. Implements treatment plans; interventions and properly documents using progress/service notes.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Grade C02: Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
2. Grade C04: Residential Counselor II: Requires a Bachelor’s degree; preferably in the field of psychology or human services.
3. Driving Requirements:
a. For Faith House, Beryl's House, and Orchard Street: Current valid US-Issued driver's license; 
b. For Adult Community Clinical Svcs (ACCS) Div: All programs require a current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company vehicle].;
c. For MYR (Motivating Youth Recovery), , Detox, TSS (Transitional Support Services), CSS (Clinical Stabilization Service), CSU (Crisis Stabilization Units), and ATS (Acute Treatment Services): Driving is not a requirement.

4. Must be able to pass a CORI background check.
5. MYR, Beryl’s House, Faith House, Orchard Street: Must be able to pass a CORI (Criminal Offender Background Check) and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check)

Preferred:
1. Associates degree.
2. If working in a Substance Use Program, certification in addiction counseling or a minimum of two (2) years of experience in the substance abuse field.

Experience/Skills:
Required:

1. ​Demonstrates person centered strength-based communication and relationship with Persons.   

​2. Demonstrates effective communication with staff, peers and other professionals.   

3. ​Ability to observe, document, teach, and respond to mental and physical health as well as other needs of clients such as community living skills. 

4. Awake Overnight Residential Counselors: Must be able to remain awake and alert during the overnight shift to provide a safe and healthy environment for our staff and co-workers.

Preferred:
1. Previous human services experience.

2. If working in

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Company

UMass Memorial Medical Center

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