BASIC PURPOSE OF THE JOB

Under direct supervision, responsible for providing programming, report writing, database maintenance, project management and software training services for East Tennessee Children’s Hospital.

REPORTS TO

• Director- Enterprise Data & Automation

JOB REQUIREMENTS

Supervisory Responsibilities: No

Minimum Education: Bachelors

Degree: Information Systems or related field preferred.

License/Certification Required: None

Minimum Work Experience:

• Two years programming and analysis experience in multiple programming languages required.
• Software development and SQL administration experience required.
• C#, Transaction SQL, SSRS, SSIS, and Corepoint Integration Engine experience preferred.
• Eight years of technical experience in programming can be substituted for a bachelor’s degree.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent oral and written communication skills.
• Service oriented.
• Able to work independently.
• Is proactive and makes routine decisions independently.
• Must have above average problem-solving skills.
• Excellent organizational, time management and customer service skills.
• Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications.

DUTIES AND RESPONSIBILITIES

• Tests, analyzes, and maintains new and existing software applications and interfaces in support of the achievement of operational requirements using a best practice approach.
• Designs, documents, and modifies software and interface specifications throughout the life cycle of the software or interface using a best practice design process.
• Applies knowledge of programming techniques and computer systems across multiple computer platforms and multiple programming languages to meet project requirements of stakeholders.
• Functions as a database administrator.
• Ensures data integrity of the assigned systems by using process techniques that safeguard enterprise data.
• Ensures optimal system performance while developing interfaces that improve processes.
• Serves as an effective Information Systems team member.
• Maintains a high degree of customer service for all inter- and intra- departmental and vendor requests for software applications and interfaces.
• Handles multiple conflicting software application and interface projects while maintaining professional demeanor.
• Collaborates with internal and external customers to better understand and meet their needs. Makes decisions and takes appropriate action based upon understood software application and interface needs.
• Refers unresolved conflicts regarding software applications and interfaces to the appropriate management support person as needed.
• Provides complete system documentation and effective training support to team members so that team members can effectively respond to requests or problems with the software application or interface as needed.
• Communicates effectively to ensure that software application and/or interface requests are attended to appropriately and in a timely manner.
• Promotes effective working relationships and works effectively as part of the department and/or team to facilitate its ability to meet goals and objectives.
• Willingly accepts any other assignment that may be requested.
• Utilizes hospital resources and time efficiently and accountably.

PHYSICAL REQUIREMENTS

• Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
• Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.