Human Resources Generalist

Location: Los Angeles, California

Salary: $79,000 - $82,000

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices in San Francisco and Los Angeles and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.

Department Summary

Brilliant Corners’ People Operations Department provides structure to our organization structure and meets its critical business needs by managing the company’s most valuable resources- its people. People Operations key functions include talent acquisition; employee relations; payroll and benefits; people management; compliance; and training and development.

Position Summary

The HR Generalist will be responsible for assisting in several functions pertaining to our People Operations, with a focus on benefits administration, leaves of absences, and reasonable accommodations. Some additional functions for this position may include employee support, employee relations, employee training and development, onboarding, and policy implementing. You’ll also act as a point of contact for employees’ queries for these HR-related topics.

Position Responsibilities

• Oversee the daily administration of leaves of absences and reasonable accommodation process.
• Provide benefits support by conducting benefit orientations, answering benefit inquiries, and coordinating with benefit vendors.
• Provide administrative support to the Human Resources Manager and People Support Services (HR Admin) team.
• Facilitate distribution of benefit related correspondence to all active staff members via all of Brilliant Corners communication channels and, as required, previous staff members.
• Work with HR business partners and support the organization departments as needed as it pertains to benefits, LOA, and reasonable accommodation needs.
• Assist with HR related inquiries and communications from employees.
• Assist with labor relations as needed.
• Be a brand ambassador promoting Brilliant Corners brand, values and mission whenever possible.
• Provide support or appropriately re-route communication for employees in various HR-related topics such as leaves of absence, compensation and appropriately escalate any issues that may arise.
• Assist in the implementation of HR policies and protocols.
• Utilize Human Resources Information Systems to ensure all employee records are up-to-date and confidential.

Requirements

Professional Experience

• 2 years of experience as an HR Coordinator or Generalist (essential), with a primary focus on providing support for benefits, leaves of absences, and/or reasonable accommodations.
• Experience with labor relations.
• Fantastic knowledge of HR functions and best practices.
• Superb computer literacy with capability in email, MS Office and related HR software (Paycom Preferred).

 Knowledge, Skills, and Abilities

• Knowledge of staffing policies, procedures, and best practices.
• Fluency with standard technology and software, including databases, and the capacity to quickly master new technology, as needed. Experience with multiple HRIS systems, preferred.
• Effective communication both written and verbal with colleagues in a diverse, human-centered work environment.
• Ability to resolve problems, handle conflict and make effective decisions under pressure.
• Excellent customer service, sales, and relationship-building skills.
• The ability to work independently as well as on a team.
• A strong work ethic motivated by results.
• Reliable with respect to confidentiality.
• Outstanding organizational and time-management skills.

 Core Competencies

• Organizational Agility: Understands how the organization operates through formal and informal structures. Navigates dynamics, communicates rationale behind policies, and builds relationships to achieve goals
• Customer Focus: Proactively understands and