Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Leads and manages multiple departments comprised of technical team members and managers from varied disciplines. Responsible for developing, designing and implementing Information Security awareness program initiatives. Provide long-term solutions to Information Technology needs, including protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction.

What You'll Do

• Leads and manages the Information Security team comprised of technical team members and managers from varied disciplines. Manages Director level employees. Has significant responsibility for developing the capabilities of senior level staff, managers and directors.
• Directs and develops the implementation of goals, objectives, and work standards without focus on the daily operational activities.
• Develops and directs the implementation of policies and procedures that comply with regulatory and statutory guidelines, rules, and standards.
• Authorizes projects, approves project designs and cost estimates. Reports projects’ status and critical issues to IT senior management.
• Sets objectives and priorities and ensures the effective allocation and use of departments’ resources.
• Develops and administers departments’ budgets with input from work group managers.
• Leads planning and strategy development for multiple departments and is a key participant in strategic planning for the IT Operations function. Translates strategic goals and priorities into technical strategies and objectives for his/her departments.
• Introduces best practices and ensures the timeliness and quality of his/her departments’ delivery of products and services.
• Writes and conducts performance reviews, provides ongoing performance feedback. Establishes salary budget and approves salary increases. Makes hiring decisions.
• Frequently interfaces with executives inside and outside the company to make operational and project-related decisions, to resolve critical issues, to gather industry and competitive information and to foster a productive professional network.
• Develops, coordinates, and provides for overall administration of annual and strategic goals.
• Confers with Executive Management regarding departmental requirements and solutions; facilitates the resolution of problems and the development of new initiatives to support business segments.
• Required to perform duties outside of normal work hours based on business needs.

What You'll Bring

Knowledge and Skills/Technology Used

• Demonstrated competency in creating and executing on strategic plans.
• Proven track record of leading large, complex projects with multiple stakeholders and driving organizational change.
• Proven thought leadership and innovation in the areas of: process envisioning, operational effectiveness, work process efficiency and metrics.
• Strategic Management: Ability to communicate function vision and establish aligned direction and goals for his/her department. Obtains and effectively allocates resources. Creates systems to measure results. Has in-depth understanding of competitor, financial and industry dynamics. 
• Team Development: Actively recruits, retains and develops talent and holds employees accountable for results. Translates vision into action, leads change, and inspires people to get results.
• Ethics: Deals with others in an honest manner, assures adherence to company policies, and addresses questionable business practices.
• Customer Focus: Drives and models customer loyalty, manages customer expectations, uses customer feedback to establish department goals, and ensures commitments are met.
• Communication: Provides others with reliable information, delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.
• Demonstrated success with meeting the needs o