Quality Business Assurance

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Quality Business Assurance(Product Manager) to join us. 

 

Duties and Responsibilities:

• Contribute to the product vision and roadmap in alignment with overall business goals.  
• Understand digital services trends in the public sector, competitive analysis and customer needs to inform product decisions.  
• Develop and maintain a prioritized product backlog, including user stories, features, bugs, and technical debt.  
• Work with UX/UI teams to ensure seamless user experience.  
• Clearly communicate backlog items to the development team.  
• Refine and prioritize backlog items based on user value, business value, and technical feasibility.  
• Gather and analyze user needs and requirements through various methods, including user research, stakeholder interviews, and data analysis.  
• Translate requirements into clear, concise, and testable user stories with acceptance criteria.  
• Ensure that the development team understands the requirements and the intended value.  
• Act as the main point of contact between stakeholders and the development team.  
• Communicate product updates, progress, and roadblocks to stakeholders.  
• Gather feedback from stakeholders and incorporate it into the product backlog.  
• Participate in sprint planning meetings to define sprint goals and select backlog items for development.  
• Collaborate with the development team to ensure realistic sprint commitments.  
• Provide guidance and clarification to the development team during sprint execution.  
• Participate in sprint reviews to demonstrate completed work and gather feedback.  
• Ensure that the product meets user requirements, quality standards and is delivered on time.  
• Plan and execute product launches, including communication strategies, training materials, and support documentation for both internal staff and the public.  
• Monitor product performance and user feedback to identify areas for improvement.  
• Analyze data to track key metrics and measure the success of product features.  
• Continuously optimize the product based on data and user feedback. 

Qualifications

Education and Years of Experience:  

• Bachelor’s degree from an accredited college or university with a major in computer science, information systems, business, or other related scientific or technical discipline.
• Five (3) years of equivalent experience in a related field may be substituted for the Bachelor’s degree. 

 

Required Skills & Certifications: 

•  Experience with user research and usability testing.  
• One year of demonstrable experience implementing and/or working with a design system.  
• Two years of proven experience as a Product Manager or in a similar role.  
• Two years of experience working with complex requirements or rules.  
• Two to three years’ experience working in an Agile/Scrum environment.  
• Three years of experience combining user needs with business constraints into design decisions that meet multiple requirements.  
• Two years of experience working with government-regulated systems, ideally related to integrated eligibility or child support systems.  
• Proven ability to interact effectively with internal and external customers at all levels, including technical team and business users. 

 

Background Requirements: Successful completion of a Fingerprint background investigation.

 

Citizenship Status Required: No restrictions

 

Physical Requirements: None required for this position.

 

Location: Remote, US

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

 

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for O