Sales Training & Development Manager

About The Role

At Publishing.com, we empower individuals to achieve financial independence through our software and educational programs. We’re seeking a Sales Training & Development Manager to drive our sales team’s success by designing and delivering impactful training programs that equip our team with the skills, knowledge, and confidence needed to excel. The Sales Training & Development Manager will be vital in building a robust onboarding and training infrastructure for our sales team. This role is ideal for someone experienced in the remote high-ticket coaching industry who can craft interactive training materials, deliver engaging sessions, and continuously optimize training content for a remote sales team.

About Publishing.com

At Publishing.com, we’re revolutionizing how people turn their ideas into income by making self-publishing books easy and accessible to anyone, regardless of their background or experience.

Our flagship product, Publishing.ai, uses proprietary AI and machine learning technology to streamline the entire self-publishing journey—from writing your book to boosting your sales—all in one place.

Our commitment to delivering exceptional results and driving innovation in the self-publishing industry has earned us recognition as the 19th fastest-growing private company in America by Inc. Magazine. We’re also proud to be certified as a Great Place to Work®, with a 99% employee satisfaction score—far exceeding the industry average of 57%.

At Publishing.com, we’re not just helping people achieve their dreams of publishing a book—we’re building the world’s first all-in-one solution that simplifies the process and makes self-publishing faster, easier, and more accessible than ever before.

Responsibilities

• Onboarding & Certification: Optimize and improve our onboarding curriculum and certification program to equip new hires for success
• Training Program Development: Design, develop, and implement a best-in-class training program to train and enhance the skills of our sales team, focusing on high-ticket remote offers and sales fundamentals.
• Content Creation: Build a library of training materials, including sales scripts, objection-handling guides, role-playing exercises, playbooks, sales best practices, personal and professional development, and more.
• Game Tape Library: Curate a library of our team’s best sales calls to utilize in training and development.
• Presentation & Delivery: Regularly conduct interactive, live training sessions over Zoom in group and 1:1 meetings.
• Performance Monitoring: Collaborate with Sales Managers and Leads to monitor rep performance post-training, providing ongoing coaching and support as needed.
• Sales Process Coaching: Assist managers and leads with coaching new and existing team members.
• Continuous Improvement: Gather feedback from trainees, track performance metrics, and iterate on training content to ensure relevance and effectiveness.
• Product Knowledge: Ensure all sales reps deeply understand our products and customer pain points.
• Cross-Functional Collaboration: Partner with Sales Operations, Marketing, and Product teams to ensure training aligns with company goals, campaigns, and product updates.

Requirements

• Experience: 3+ years in high-ticket sales training/management or enablement, with a proven track record in building out training programs and training sales teams on remote high-ticket offers in the coaching or info product space.
• Sales Expertise: Comprehensive knowledge of high-ticket sales methodologies, remote selling strategies, and sales performance metrics.
• Coaching Skills: Strong coaching and mentoring abilities, with the ability to provide constructive feedback and foster skill development.
• Excellent Communicator: Exceptional written and verbal communication skills, with an engaging presentation style that resonates virtually.
• Analytical Skills: Ability to interpret sales metrics and training effectiveness, making data-driven decisions for improvement.
• Tech-Savvy: Comfortable with CRM systems (e.g., HubSpot, Salesforce), virtual training tools, and learning management systems (LMS).
• Adaptable: Willing to continuously learn and adapt training content to meet company growth and internal needs.
• Leadership: Able