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Job Summary

The Senior Manager of IT Policy and Governance, which supports the Technology Governance & Control Operations team, is responsible for overseeing the end-to-end technology control environment at Bread Financial, including focused on IT policy and standard development, development of process metrics, and collaboration with IT partners. Specifically, the Senior Manager of IT Policy and Governance will partner closely with IT process owners, IT Risk, and other key stakeholders to ensure that we maintain a strong IT control environment that is in compliance with regulatory expectations and industry standards. This includes ensuring that IT policies and standards are appropriately aligned with the IT RCSAs, that IT process metrics and reporting are sufficiently robust, and that IT policies are fit for purpose.

 

Essential Job Functions

• Builds organizational talent by creating a learning environment that ensures associates are continually building their skills and realizing their highest potential.  Develops and sets strategic direction for IT control management and aligns with the strategic and operational objectives of the technology organization and the broader enterprise.  Clearly communicates organizational objectives; inspires and motivates team members to achieve results. 

• Effectively develop and communicate the IT control governance vision to internal stakeholders.  Partner with key stakeholders to develop mutually agreed upon criteria and best practices for IT control structure and testing.  This will include collaboration to continuously improve the RCSA processes; develop IT policy and standards; leadership to manage a team to conduct oversight and testing; and communicating results to senior leaders.

Operational Duties:

• Working in conjunction with partners, ensure that IT processes, risks, and controls are properly mapped in the firm’s system of record.  Administer processes to manage changes
• Establishes proper reporting to support overall IT governance, including exception reporting and a controls scorecard to provide clear insight into control health
• Maintain the definitive source of IT policy, standard, and procedure documentation. 
• Implement appropriate process to maintain documentation over time, including organizing appropriate parties to conduct annual reviews.
• Owns policies and standards and actively collaborates with key partners, including IT Risk, to ensure that their view is considered
• Works with IT process owners to develop the appropriate metrics to measure compliance to policies and standards, including key performance indicators, key risk indicators, and other operational metrics
• Through frequent communication, ensures clear ownership between IT process teams and governance functions
• Effectively communicate with partners and senior leaders related to all IT control related activities
• Develops appropriate culture within the team and delegates responsibilities effectively

Reports to: Senior Director, IT Governance

Working Conditions/ Physical Requirements:

• Normal office environment, some travel may be required.
• This position is hybrid with an onsite schedule of 3-4 days per month. In-office requirements are subject to change based on business needs. This position is currently available to candidates that reside within 60 miles of Plano, TX; Columbus, OH or New York, NY.

Direct Reports: 2-5

Minimum Qualifications:

• Bachelor’s degree in business, management, or a related technical field is required or equivalent experience
• Seven to ten years of experience in technology audit, risk, controls, or process related field
• Five years of leadership experience
• Experience working in a highly regulated industry (e.g. Healthcare, Banking, & Financial Services)

Preferred Experience:

• Master of Business Administration (M.B.A.) or other advanced degree is desirable.
• Desired professional qualifications may include: Certified Information Systems Auditor (CISA), Certified Information System Manager (CISM), Certified Information Systems Security Professional (CISSP)
• 12+ years of related experience
• 5+ years of leadership experience
• Experience with IT standards such as ITIL and COBIT is desired

Knowledge, Skills and Abilities

• Demonstrated ability to integrate and manage large initiatives an