Director, Regional Success

Job Title: Director, Regional Success 

Team: Regional Success

Location: Hybrid in Chicago (IL), and Newark (NJ) 

Employment Type: Full-time

Start Date: ASAP

About Braven

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.

We partner with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.  

Together, our ambition is to help rebuild the middle class and revitalize the American Dream. 

To learn more, take a look at Braven’s Jobs Report.

About the Role

To achieve its goal of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Director, Regional Success, who will design and deliver strategic learning and enablement experiences that empower regional team members to succeed in their work with Fellows and partners. This role leads work across central and regional workstreams that impact the entire organization, ensuring that all deliverables and outcomes are standalone outputs that directly deliver to organizational goals. 

Reporting to the Senior Director of Regional Success, you will have strategic ownership of Braven’s Regional Success enablement program—equipping diverse regional roles, from Executive Directors to Operations Coordinators, with the tools, insights, and skills to excel. Your scope will include designing best-in-class hiring resources, leading comprehensive onboarding, serving as a Learning Management System administrator, defining and tracking enablement program KPIs, and delivering end-to-end training experiences that align with every stage of the course delivery journey.

As part of the Regional Success team, you will play a critical role in Braven’s internal service engine: a function dedicated to removing barriers, codifying best practices, and fostering the conditions necessary for regions to operate with excellence. By codifying and amplifying effective practices across sites, you will enable Braven to scale impact nationally while remaining responsive to local needs.

This role is on the Regional Success team and reports directly to the Senior Director, Regional Success.

What You’ll Do

Learning Strategy & Enablement (35%)

• Engage leaders in bidirectional consultation: communicate your strategic vision for enablement while soliciting their input and recommendations, ensuring that learning plans are both aligned to Braven’s organizational goals and responsive to staff development needs.
• Skillfully set strategy for projects or initiatives and lead projects or initiatives from end-to-end, overseeing the design, development, and execution of the comprehensive Learning and Design (L&D)experience for all regional roles.
• Conduct initial and ongoing needs assessments and skills gap analyses to recommend targeted interventions.
• Responsible for identifying improvements in and meaningfully influencing strategic direction for targeted implementation support for new regions during critical start-up and launch phases to ensure program fidelity and team readiness. 
• Collaborate with the team to evaluate current implementation tools and resources for new sites, identify areas of need, and develop new materials or updates to ensure regional teams have the necessary resources to deliver programs effectively.

Instructional Design & Content Development (30%)

• Create critical new processes and blended learning programs (workshops, eLearning, on-demand resources, simulations, assessments) for: 1) Annual all-regions Bootcamp, 2) Async fundamental courses, 3) End-to-end training arcs to support individual roles, 4) Regional Business Unit role alignment, job descriptions, and goal codification. 
• Maintain high-quality hiring and recruitment materials for regional roles to ensure consistent messaging and attract top talent. Maintain up-to-date staffing plans and role-specific playbooks that outline responsibilities, workflows, and best practices to guide regional team execution and support consistent program delivery.
• Create ad hoc material as necessary to support New Sites / Regions 
• Co-manage and maintain the Regional Success Resource Library in Confluence to ensure teams have access to timely, high-quality support content that interlocks with AI support bots. 
• Partner with subject matter experts across the organization to inform content creation, ensuring resources are timely, relevant, and sequenced for maximu