Sales Development Trainer - Commercial

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Hourly: $29.90 - $45.45 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to guide efforts that drive an overall training strategy for both onboarding and ongoing training of Sales professionals in the Commercial segment.  This involves the design, development and facilitation of blended learning solutions including classroom and virtual training, eLearning and other training content to reinforce overall learning and development objectives.  The person in this role will be certified in the facilitation of the Consultative Selling methodology and framework within twelve months of hire.

Essential Functions

• Support the design, development and delivery of sales training for client -facing sales roles across Commercial and Small Business Teams

• Facilitate both large and small groups in both a classroom or in a virtual environment

• Design and create classroom and online learning slide content

• Gather and assess learning requirements to provide recommendations based on adult learning principles 

• Collect and incorporate stakeholder feedback

• Assist with consulting efforts on strategies for change and training efforts that impact Commercial sales teams

• Track pre-training and post-training measurements and attendance data to monitor behavior changes as a result of training

• Coordinate training logistics and materials

• Support and align with the internal Consultative Selling and Developmental Coaching facilitation team

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Demonstrated ability to communicate effectively, both verbally and in writing with strong presentation skills to be able present both in person and virtually

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Demonstrated strong business acumen and strategic thinking

• Strong customer service skills in order to make customers (internal and external) and their needs a primary focus

• Ability to collaborate and build trust with executive and sales leadership and other stakeholders

• Proven ability to lead, a self-starter, goal oriented, and comfortable with a changing environment

• Demonstrated business acumen and strategic thinking

• Inquisitive, agile and strong team player

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Advanced level proficiency with Microsoft Word, Excel, Teams and Outlook  

Education & Experience

• Bachelor’s degree in related field or equivalent combination of education and experience required

• 3+ years training facilitation, instructional design, and development experience required

• 4+ years banking and/or financial services experience required

• 1+ years business to business sales experience required

• Consultative Selling Methodology and Framework certification to be obtained within 12 months of hire required

• Delivery of training programs within a corporate environment preferred

**Hybrid Schedule: In office 3 days per week

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Senior Sales Solutions & Design Training – Commercial and Senior Certified Sales Trainer - Commercial