Senior Manager, Consumer Strategy & Operations
DoorDashAbout the role
About the Team
DoorDash is looking for an entrepreneurial Strategy & Operations, Senior Manager to help incubate and scale some of our fastest growing products and new businesses. We're looking for unicorns–people who can think strategically at the highest level while simultaneously managing and executing the day-to-day actions necessary to achieve our ambitious goals. You have experience building, blending analytics and creativity to scope and solve complex problems; the ability to think about the short and long term goals; and experience managing critical initiatives from start to finish. In this role, you will focus on making DashPass the best membership program by delivering member value in new ways.
About the Role
We're looking for a passionate, enthusiastic, data-driven, entrepreneurial, hands-on builder to help us take the DoorDash to the next level. You’ll drive the ideation, planning, strategy, prioritization, and go-to-market for major product and operational projects that have large impact. Success in this role will be driving consumer acquisition, retention and growth while balancing multiple projects and cross functional teams.
You will report into a Director on our Consumer team in our Strategy & Operations organization.
You’re excited about this opportunity because you will…
- Build. You'll have your fingerprints all over the business. You'll work towards successful launches, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
- Experiment. There is not a written rule-book to success here. This individual must figure out how to get from A to B and constantly push to improve and test new opportunities to get 1% better everyday.
- Strategize. From first principles, you'll develop the strategy for best serving the unique college customer.
- Analyze. You'll assess the operational and financial impacts of your decisions, and iterate based on data.
- Collaborate. You'll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build these new lines of business for DoorDash.
We’re excited about you because…
- You are entrepreneurial. You crave responsibility and want to shape the vision and direction of the company.
- You are a self-starter. You have a bias towards action and are excel in a fast-paced and evolving business
- You are a generalist. You seek exposure to different types of problems and want to try your hand at different sides of the business
- You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.
- You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL and modeling in Excel.
- You're relentless. You do what it takes to win, no matter what.
- You solve problems from first principles. You're excited to solve problems in new ways, and you resist "this is how it's always been done" thinking.
- You succeed with a diverse set of responsibilities. You love working across a variety of disciplines and teams.
- You're persuasive. You speak as if you're right and listen as if you're wrong. You meet people on their level.
- You have 9+ years of experience in startups, strategy, consulting, business development, operations, technology, banking, analytics or related experience; high-growth or early-stage start-up experience
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing a
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s