Academic Operations Manager, Nursing

Compensation Range:

Annual Salary: $56,890.00 - $76,800.00

Position Summary

The Academic Operations Manager serves as a resource for the Dean in support of the operational administration of the Nursing Department. This position manages and coordinates the operations functions within the Nursing department  and assigned University operations and processes across School/Colleges. The primary responsibility of this role is to manage a variety of projects within the Nursing Department, as well as those which involve interaction with the University as a whole and to continually improve practices and procedures that create the highest level of efficiency possible within the Nursing Department and in assigned areas across Schools/Colleges. This role is a central point of contact with full-time and part-time faculty, particularly at the programmatic level. The Academic Operations Manager will support the School/College with duties ranging from operations planning and management, project management, reporting and documentation for academic projects and will take a leadership role in developing and coordinating student retention initiatives.

Essential Functions:

• Participates in collation of requests regarding budget.
• Manages the academic operational workflow of the  at the programmatic and department level.
• Plans, directs, and prioritizes activities of the School/Department (such as Commencement, simulations, test preparation, grant-funded projects, etc.) with external and internal constituents, vendors and other School and University colleagues.
• Recommends process changes to improve operational practices/procedures in the School/Department.
• In collaboration with the Associate Dean of Faculty, monitors Faculty Annual Plans (FAPs) and Full Time Faculty workloads to ensure compliance with University, School, and Department policies and processes.
• Serves as point of contact for incoming student requests (for example, Student Services).
• Collaborates with University, School, and Nursing Department leadership and staff to facilitate and improve processes and services provided to the University by the School/Department.
• Represents the School/Department on committees, initiatives, and processes as assigned by the Dean and supervisor.
• Works closely with SchoolDepartment Faculty and Directors to ensure the completion and implementation of projects that impact the School/Department.
• Coordinates the collection and maintenance of required documentation for the processes and procedures related to academic affairs operations.
• Monitors progress/improvement data and creates and maintains School/Department operations reports.
• Responsible for event management, including organizing meetings, leading discussions, developing project plans, writing follow-up reports, revising, and editing presentations, and following up on action items.
• Recruit, manage and report on ancillary Department/School councils. 
• Manages internal and external staff, faculty, and/or student inquiries received by the Department/School by referring to appropriate team members as needed.
• Serves as liaison with other National University departments when their projects impact the School/Department.
• Monitors student retention and, in collaboration with the Assistant or Associate Dean of Students, develops and implements, with Dean approval, initiatives designed to increase student retention.
• Performs other job-related duties as assigned by the Dean or the Dean’s representative.
• Tracks and manages contract requests and coordinates submittals, ensuring adherence to established timelines.
• Schedules meetings and rooms for administrators, faculty, students, alumni, advisory board members and other communities of interest in preparation for accreditation site visits
• Manages the accounts payable process, verifying accuracy and compliance with accounts payable, coordinating with finance and accounting teams, as well as the Manager of Dean Support, to ensure timely payment processing to vendors and suppliers in accordance with internal and external policies and deadlines.
• Working with Academic Program Directors, takes responsibility for planning, organizing, and completing course staffing schedules, aligning them with departmental needs and requirements, and ensures adequate and qualified staffing for courses.

Supervisory Responsibilities:

• Supervises Nursing Department staff.
• Hires, trains, develops, and supervises Nursing Department staff.
• Screens applications, interviews candidates, and recommends individuals for hiring.
• Trains and assigns work to new and continuing employees.
• Delegates tasks and provides effective d