Client Records Technician

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

HYBRID / REMOTE WORK SCHEDULE

• MUST report to our Centerstone location twice a week in Bradenton, FL.

• Local candidates please.

Responsible for acquiring medical records and treatment information from area hospitals / providers. Monitors and maintains all communication for enterprise HIM department including phones, faxes and emails. Daily tasks include but are not limited to; Record Auditing; regularly reviews patient/client records and related documentation; HIM phone bank coverage; daily verification of “Batches” received from clinical sites; monitoring outstanding hospital discharge information; communicating with Centerstone clinics to ensure that continuity of care documentation is available in the client’s Electronic Health Record (EHR); supplying back-fill for HIM department needs.

ESSENTIAL DUTIES & RESPONSIBILITIES

• The role of the Client Records Technician is responsible for prompt, compliant, consistent, efficient delivery and retrieval of release of medical records.

• Responds to any and all verbal and written requests for information and documents in required turnaround times.

• Manages multiple department email distribution groups: CFL – Central Intakes, CFL Central Records Support, CFL - HIM Auditing, CFL - Central Med Records.

• Effectively communicates with all internal and external customers.

• Collaborates with internal departments and healthcare providers to ensure the accuracy of medical records.

• Updates and reviews medical records by reviewing information, notifying health care providers of record deficiencies and tracking outside records.

• Scans, indexes and quality reviews documents not entered into EMR.

• Follows established Centerstone and department policies, procedures, objectives, performance improvement, attendance, safety, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.

• Maintain Health Insurance Portability & Accountability Act (HIPAA), Federal and State standards regarding insuring proper disclosure of Protected Health Information (PHI).    

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods

• Good organizational skills and detail oriented

• Advanced experience with computers, i.e. data entry, Microsoft programs.

• Proficient in medical terminology

• Comfortable collaborating with all customers

• Ability to perform under pressure

• Ability to manage multiple assignment

QUALIFICATIONS

         

Education Level              

High School diploma or equivalent is required.

Years of Experience       

Two years’ experience in medical records management or related area preferred.

Certification/Licensure 

N/A

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$13.60--$19.05

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone