Sr Technology Solutions Manager | Enterprise Business Continuity

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
The Senior Technical Solution Manager plays a critical role in leading digital solution strategy, shaping vision, and defining delivery approaches for complex, cross-functional initiatives. This role drives scoping discussions, assesses technical feasibility, and translates business needs into scalable, secure, and sustainable solutions that enable operational excellence and organizational resilience. Success is measured by accelerating digital-first problem solving, improving operational visibility, and embedding scalable solutions that reduce manual effort and increase responsiveness. Blending strategic solution leadership with hands-on execution, this leader collaborates across business and technology teams to design and deliver integrated digital capabilities. The role also provides guidance to delivery teams to shape platform evolution, drive automation, and improve operational speed, clarity, and readiness.

Job Responsibilities:

Strategy

• Lead scoping, feasibility assessments, and solution visioning for medium to complex initiatives.
• Serve as solution owner for critical initiatives, accountable for design integrity, delivery outcomes, and adoption.
• Define scalable architectures that balance business value, governance, and long-term sustainability.
• Drive digital-first thinking and challenge legacy processes to improve efficiency and effectiveness.
• Establish KPIs and impact metrics to track value realization and drive continuous improvement.

Solution Design & Delivery

• Manage project inception activities including breakdown of business requirements,and defining technical scope
• Serve as technical owner accountable for solution architecture, development, and delivery of medium to highly complex technology solutions
• Modernize operational dashboards and reporting to enable real-time visibility and data-driven decisions.
• Provide hands on support to prototype, build, and iterate solutions while guiding long-term architecture direction.

Relationship and Change Leadership

• Build and maintain relationships with business stakeholders to ensure clarity and alignment on solution impacts and scope
• Facilitate solution workshops, design sessions, and peer and leadership reviews to align scope and outcomes.
• Provide leadership in evolving design and solution integration across multiple teams

Education and Work Experience:

• Bachelor's Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science or Other Technical Discipline. (Preferred)
• 7-10 years - Experience leading cross-functional initiatives with hands-on involvement in solution design, digital transformation and technology adoption

Knowledge, Skills and Abilities:

Analytics & Reporting

• Strong understanding of data modeling and visualization.
• Development of reports and dashboards.

 Communication

• Communicates technical and functional solutions effectively and efficiently. 

Automation & Artificial Intelligence

• Familiarity with practical AI use cases and automation tools.

Problem Solving

• Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience.

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
 

Base Pay Range: $114,400 - $206,300

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for