Fitness Center Shift Coordinator (Part-Time OR Full-Time)

University of Colorado Anschutz Medical Campus

Department: CU Anschutz Health and Wellness Center

Official Title: Administrative Assistant I or Administrative Assistant II

Working Title: Fitness Center Shift Coordinator (Part-Time OR Full-Time)

Position #00829882 – Requisition #37562

Job Summary:

Are you seeking an opportunity to be creative, grow professionally, and contribute to health and wellness?

If so, you can be the backbone of our Front Desk team, which is located within our thriving CU Anschutz Health and Wellness Center (CU AHWC).

Join our team with a flexible schedule of 30 to 40 hours per week and enjoy full benefits eligibility.

In addition, to all the comprehensive benefits CU provides, we offer time to complete training courses in Skillsoft and CU-specific courses on LinkedIn, training courses ranging from digital skills to project management.

We are searching for 1 Fitness Center Front Desk Shift Coordinator. The Fitness Center Front Desk Shift Coordinator is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, fitness center member and guest check-in, completion of guest registration prior to fitness center access, and assistance with Center wayfinding for other building visitors and guests. Complies with established Center policies and procedures and HIPAA privacy rules. Ensures precise and timely communication, including prospective guests, training clients, and massage client appointment status to appropriate department(s). Assists in other department tasks as assigned.

Please be advised that this position is not eligible now or in the future for visa sponsorship.

After review, applicants will be notified of their application status as soon as possible.

Key Responsibilities:

• In collaboration with the Front Desk Lead, the Shift Coordinator assists with the administrative responsibility for the Fitness Center Front Desk.

• Greets Center members, guests, and visitors and demonstrates superior customer service in doing so.

• Demonstrates knowledge of all the building programs and entities to effectively answer and direct visitors and guests to their appropriate location.

• Verify those entering the Fitness Center to ensure the only active members in good standing are allowed entry.

• Using the Club Automation system, processes various transactions, including the collection of past due balances, sale of retail items, massage, and personal training packages.

• Monitors massage provider schedule and assists massage team with daily scheduling of clients.

• Participates in establishing and improving processes and policies related to reception operations and participates in search committees for recruiting, coordinating interviews and site visits.

Work Location:

Onsite – this role