Private Cloud Infra Delivery Analyst - AVP

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi’s operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

Job Overview:

The Infrastructure Services Program Management group is seeking a Private Cloud Infra Delivery/Technical Program Management Analyst reporting into the Private Cloud Portfolio Management Global Lead. Primary responsibilities: coordinating JIRA, Confluence, ServiceNow and PTS to manage delivery of Private Cloud efforts requested by Compute Organization. The work involves coordination of milestone delivery working with peer organizations within Infrastructure Services and cross-functional teams within Technology Infrastructure. The individual will drive to successful outcomes within a given timeline, deliver transparency in risk management and reporting through various levels of management, coordination of requirements gathering, coordination of standard solution designs, coordination of security / risk policies with security teams, coordination with operations and engineering teams on blockers, management of project documentation in accordance with Citi Program Management Council (CPMC), Citi Program and Project Management Procedure (CPPMS) standards and methodologies, and Infrastructure Services Program Management PCM (Process Control Manual)

Responsibilities:

• Develop and maintain detailed IT work plans thru use of JIRA/Confluence, Advanced Project Roadmap (e.g., schedules, budget, project estimates, resource plans and status reports)

• Interfaces with key stakeholders and portfolio manager regarding status of projects.

• Provides expertise in area and an intermediate level of understanding of the principles of IT project leadership.

• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

• Identifying and managing to the critical path and milestones of a schedule

• Identification of risks, which affect milestone deliverables with follow through on mitigation, resolution, and path to green.

• Knowledge of key technical dependencies across Private Cloud, awareness of consequences or downstream impact associated with both timely and properly planned delivered