Sr Director of Legal and Compliance

Every day, ePayPolicy helps over 10,000 insurance companies speed up incoming and outgoing payments. By helping them move from manual, outdated forms of payment collection to modern payment tools, we help their companies work faster and more efficiently. (Check out our almost 5-star customer reviews.)

How do we do it? With powerful payment tools that just work. Our secure, online ACH and credit card payment page is the core product for many of our companies. But we also provide an integrated suite of helpful features for insurance companies of all sizes, including point-of-sale financing, payables network tools, and check reconciliation, all within a single dashboard.

Our expert, live support team helps deliver exceptional care every day, with an industry-leading 97% customer retention rate. Our customers love us. We love them.

Founded in 2014, our growing team is based in Austin, TX, and has clients in all 50 US states. We’ve grown over 300% in the last three years - with big plans for the future.

We are looking for a sharp, strategic, and high-integrity Sr Director of Legal and Compliance to serve as the backbone of our regulatory operations. You will lead our legal strategy, manage our compliance framework (AML, KYC, BSA), and act as the primary liaison with regulatory bodies and partner banks.

Overview

The Senior Director of Legal and Compliance is a senior leadership role responsible for overseeing the organization’s legal affairs and regulatory compliance framework. This role reports directly to the Chief Financial Officer and partners closely with executive leadership and the Board to ensure the company operates ethically, lawfully, and in alignment with its strategic objectives.

The ideal candidate is a pragmatic legal leader with strong business acumen, capable of balancing regulatory rigor with operational flexibility in a fast-moving environment.

Key Responsibilities

People Leadership

• Direct and mentor the legal and compliance staff, overseeing day-to-day departmental operations, professional development, and the effective allocation of resources to meet company-wide objectives.

• Select, manage, and optimize the spend of external law firms to ensure high-quality, cost-effective representation for specialized matters.

Legal Leadership

• Serve as the organization’s primary legal advisor on corporate governance, contracts, regulatory matters, and risk exposure

• Draft, review, and negotiate a wide range of commercial agreements, including vendor, customer, partnership, and strategic transactions

• Oversee corporate governance matters, including Board and committee support, resolutions, policies, and recordkeeping

• Manage litigation, disputes, and investigations, including oversight of outside counsel

• Advise executive leadership on emerging legal risks related to business strategy, product development, and market expansion

• Act as the primary legal partner to People Operations; provide guidance on hiring practices, employee relations, terminations, and state/federal labor law compliance (FLSA, FMLA, etc.).

• Review public-facing communications, ensuring that marketing materials, sales scripts, and digital advertisements comply with applicable state and federal laws,

• Manage the company’s IP portfolio, including trademark filings, brand protection, and ensuring our proprietary technology remains protected.

• Act as the primary legal partner to Product and Engineering to ensure all new features and innovations are built for compliance and regulatory alignment from conception to launch.

• Provide subject matter expertise on NACHA Rules and Operating Guidelines, card network regulations, state-specific insurance, data protection, artificial intelligence, biometric data, credit card, and money transmitter laws, CAN-SPAM, BSA/AML Rules, TCPA, GLBA, TILA, Reg E, UCC Art. 4A, privacy standards, licensing requirements, UDAAP, other evolving financial and consumer protection statutes, Title VII, ADA, ADEA, and COBRA etc.

• Identify applicable state privacy laws and stay ahead of evolving privacy regulations (CCPA/CPRA, etc.) to ensure our data handling and customer-facing disclosures are fully compliant.

Compliance & Regulatory Oversight

• Design, implement, and maintain an enterprise-wide compliance program aligned with applicable laws, regulations, and industry standards, including, but not limited to PCI-DSS, Fin