Senior Manager Windows Engineering - Enterprise Systems (Flexible Hybrid in Chicago, IL or Lenexa, KS)

Job Description

Building trusted markets — powered by our people.

At Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities.

Sound like the place for you? Join us!

Position Overview:

We are seeking a highly skilled and experienced Enterprise Systems Manager to join our team. The Senior Manager Windows Engineering - Enterprise Systems, will be responsible for overseeing all aspects of Enterprise Systems Engineering, including building, maintaining, monitoring, supporting, break/fix and troubleshooting and driving automation initiatives, incorporating the latest technologies and best practices into systems and workflows, as well as managing a cross-regional team together with other counterparts as part of global team. The Senior Manager Windows Engineering - Enterprise Systems, will have a strong technical background, exceptional leadership skills, and a deep understanding of Enterprise Systems, including Windows, VMware, Microsoft 365, Data Protection, Vulnerability Management, and Azure. The Senior Manager Windows Engineering - Enterprise Systems, will play a critical role in ensuring the stability, performance, and security of our Enterprise infrastructure and managing smooth hand-offs to other regions.

Responsibilities:

• Manage and provide leadership to a cross-regional team of Enterprise engineers, ensuring efficient operations and effective communication across multiple time zones.

• Lead a team of Enterprise Systems Engineers, providing guidance, mentoring, and support for their professional development.

• Define global standards and best practices for all Enterprise Systems, ensuring consistency and compliance across the organization.

• Stay up-to-date with the latest technologies and best practices in Enterprise Systems and workflows, incorporating them into our infrastructure and processes.

• Oversee and coordinate scheduled maintenance activities across regions, ensuring minimal impact on business operations and timely completion of tasks.

• Collaborate with other Engineering Managers to align strategies, share best practices, and ensure cross-functional cohesion.

• Handle support tickets and manage hand-offs between regions, prioritizing tasks and allocating resources to ensure prompt resolution of issues and excellent customer service.

• Implement and maintain robust monitoring and alerting systems across regions to proactively identify and address potential system issues, including performance bottlenecks and security vulnerabilities.

• Collaborate with other teams, such as Compliance and Security, to ensure seamless integration of Enterprise Systems and adherence to organizational standards and policies across regions.

• Identify opportunities for process improvement and implement changes to enhance operational efficiency, system performance, and user experience across regions.

• Stay informed about emerging technologies and industry trends, evaluating their applicability and potential benefits to our Enterprise Systems.

Qualifications:

• 8+ years of experience leading Enterprise systems, demonstrating a deep understanding of Microsoft/VMware architecture, administration, and troubleshooting.

• Minimum of 8 years of technical management experience, preferably managing complex and large Enterprise infrastructure.

• Strong technical background in Enterprise system administration, including experience with Microsoft 365, Azure, Azure AD, VMware vSphere, VMware Horizon, Data Protection, Vulnerability Management, and PowerShell.

• Proven experience leading a team of Enterprise Systems engineers, including performance evaluations, coaching, and career development.

• Demonstrated experience leading cross-regional teams, preferably in an Enterprise Systems role, with a strong understanding of the challenges and considerations associated with coordinating activi