CRM Improvement Specialist (Salesforce)

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

CRM Improvement Specialist (Salesforce) 

Location: Ebury Warsaw - 4 days in the office, 1 day of home office / week 

Are you a Salesforce power-user who sees a messy database and dreams of perfect architecture? We’re seeking a CRM Improvement Specialist to refine our Salesforce ecosystem. You will not just manage a database; you will be responsible for the "health of the engine," ensuring that our sales processes are lean, our data is pristine, and our CRM is a high-performance tool for the Front Office

What You’ll Do:

• Maintain a constant feedback loop with the sales team. You will proactively identify friction in their daily workflows and deploy process improvements that allow them to move with greater speed and accuracy.
• Take full ownership of CRM data quality. You will implement a zero-tolerance policy for duplicated records and data decay, utilizing both automation and rigorous manual auditing.
• Establish and enforce "Data Standards of Excellence." You will lead the training and governance required to ensure every user understands their role in maintaining a world-class database.

What You’ll Bring:

• Proven experience as a Salesforce Administrator or Consultant (Salesforce Certifications highly preferred).
• A "fixer" mentality: You are naturally inclined to find gaps, identify root causes, and build scalable solutions.
• The ability to communicate effectively with high-performing sales teams, translating their field requirements into technical reality.
• Mastery of duplication tools and Salesforce flow automation.

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Warsaw Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Lili Kormos

#LI-LK1

#LI-HYBRID

 

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 

At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empower