Associate Clinical Director

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

 

SCOPE OF RESPONSIBILITIES: 

 

The Associate Clinical Director is responsible for supporting the mission and role of the Duke Heart Network (DHN) by working toward advancing the mission and priorities of the Duke Heart Center to:

 

• Assist Duke affiliates in providing high-quality, evidence-based cardiovascular care in their communities
• Oversee Duke Cardiovascular Affiliate Site Clinical Quality and Patient Safety
• Serve as the central point of contact for Duke Heart Network affiliate physicians and staff

 

The Associate Clinical Director is responsible for assisting DHN affiliates in developing and/or enhancing clinical programs, including:

 

• Providing individualized support to each affiliate site based on needs assessment, collaborative work plan and program development strategy
• Facilitating access to Duke resources and intellectual property
• Designing, supporting and delivering cardiovascular education and training programs
• Communicating evidence-based standards and facilitating compliance
• Supporting regulatory compliance and cardiovascular accreditation/certification processes
  
  

The Associate Clinical Director is responsible for promoting and verifying optimum patient safety and clinical quality processes and outcomes, including:

 

• Working with program physicians and staff to monitor operations at sites, recommending changes or adjustments to ensure an effective, efficient, and service-oriented operation with optimal clinical outcomes
• Analyzing cardiovascular registry data to identify strengths and opportunities for improvement and develop clinical quality performance initiatives and reports
• Conducting targeted competency-based assessments of site staff

 

In collaboration with Sr. Director and Duke Heart Physicians, the Associate Clinical Director will participate in and conduct pre-affiliation baseline assessments in support of new business development, identifying strengths and opportunities for mutual collaboration.

 

JOB RESPONSIBILITIES:

 

• Provide planning and clinical support for sites including, developing and executing quality and operational action plans. This includes leading performance improvement projects
• Develop and execute targeted site assessments to identify strengths and opportunities for improvement
• Assist teams with real-time data collection and analysis to inform performance improvement and improve patient outcomes
• Assist clinical and operational leadership in the development of efficient and effective patient flow processes for new and existing clinical programs, including emergency transfers
• Serve as the point of contact for up-to-date cardiovascular clinical standards, guidelines, evidence-based practice, and interpreting and summarizing publications (in collaboration with DHN team and Duke Heart Center experts as appropriate) for communication to appropriate site-based personnel
• Manage and guide the facility design process, to assure efficient and effective clinical operations and optimum patient outcomes
• Demonstrate the ability to understand the financial impact to the affiliate organization when developing or evaluating clinical programs
• Provide consultative support and guidance in the development and implementation of site quality oversight and reporting structure, assuring execution of plan and monitoring of results

• Lead programmatic quality review processes, to include but not limited to:
  • Morbidity and Mortality Conferences
  • Case reviews, with dissemination of reports

• Partner and support cardiovascular registry participation, with an emphasis on vendor coordination, data integrity, and submission accuracy
• Develop community and staff education programs; responsibilities include but are not limited to:

• Conducting an initial and ongoing assessment of staff education and training at assigned affiliate(s)
• Complete competency assessments of affiliate staff as needed
• Develop and deliver relevant educational content, utilizing Duke Heart Center experts for guidance as needed
• Establish Continuing Medical and Staff education plan
• Support CME/CE and site community educational events
• Assist in the development and provision of affiliate educational events

• Participate in site strategic planning and cardiovascular