VP of Supply Chain

Job Details

Job Location: Essex - Frazer - Frazer, PA 19355

At Essex, increasing Customer Success is a key priority to help us build relationships and grow our business.  Vice President of Supply Chain is a highly visible role and has overall responsibility for the Operations, Customer Service, and Purchasing Departments. This position coordinates carefully with other departments to ensure a high level of quality, efficiency, and customer satisfaction, while maintaining optimal inventory levels.  This position carries out responsibilities in accordance with the organization’s service standards, food safety policies, core values, and applicable laws.  The Vice President of Supply Chain is responsible for planning, developing, and directing their teams to maximize customer satisfaction. This will primarily be done by researching and finding new ways to engage with our customers, suppliers, and colleagues, and improving existing processes and procedures. They will establish service standards for the operations so that quality customer satisfaction is achieved. Directly responsible for strategic development of operational requirements, processes, performance improvements, personnel improvements, and technology to deliver key service outcomes for all customers. Vice President of Supply Chain participates as a member of the Essex Leadership Team. 

 

PRINCIPAL DUTIES & RESPONSIBILITIES

Leadership, Management, & Accountability
•    Strategically lead and develop an operational team to enhance performance by setting clear accountable performance measures.
•    Selects, develops, retains, and directs qualified supervisor and professional staff
•    Responsible for planning, prioritizing, and setting department goals 
•    Direct and implement scalable methods and procedures empowering staff to navigate customer issues
•    Continually seeks opportunities through internal and external resources to develop or enhance management skills, and drives continuous development of team members
•    Lead regularly scheduled meetings as a department
•    Be visible, involved, informed, engaged, creative, intuitive, challenging, and supportive of managers and team members
•    Hold team accountable by managing and executing standard processes and problem-solving techniques
•    Create and maintain high quality work environment so team members are motivated to perform at their highest level.  
•    Eliminate barriers between and within departments. Resolve employee issues with assistance from Human Resources, VP of Sales, Controller, and President.
•    Certify all training programs are well documented for all employees to ensure all are qualified to carry out assigned tasks. All training will be documented, and original documentation supplied to HR Manager.

Supply Chain Operations
•    Build and maintain a strong safety culture, achieving zero lost time incidents
•    Establish and monitor KPI’s to drive improved safety, perfect service, continuous improvement, and inventory management
•    Develop, recommend, and manage expansion projects and capital budgets
��    Fulfill the food safety duties and responsibilities as outlined in company’s SQF program
•    Ensure compliance and adhere to all company policies as well as federal, state, and local regulations
•    Act as the primary Supply Chain point of contact for Essex Food Ingredients and as a resource for sister companies

Process & Performance Improvement
•    Develop and implement very high service standards, procedures, and policies in accordance with company goals, while maintaining efficient operation
•    Partner with Sales Executives to optimize existing client profitability through business planning and collaboration and deliver increased revenue streams
•    Identify and implement opportunities to improve customer experience by seeking new industry tools and technologies 
•    Develop programs to continually improve quality of service through employee engagement and training
•    Facilitate problem solving by modeling continuous improvement methodologies to eliminate root causes and permanently reduce variance through cross functional coordination with other key department managers

Clerical/General Administrative
•    Responds to high volume of internal and external emails through Microsoft Outlook.
•    Responds to internal and external phone calls and requests.
•    Makes copies, print documents, mail delivery, etc.


This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the