Sr Analyst Fraud Analytics (US Digital & Emerging Trends)

Work Location:

United States of America

Hours:

40

Pay Details:

$68,640 - $112,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Financial Crimes & Fraud Mgmt

Job Description:

The Senior Analyst Fraud Analytics (US Digital & Emerging Trends) develops and monitors fraud rules while balancing the impact to operational teams and the customer experience. This role also involves data preparation, reporting as well as informing business requirements on products/processes.

The Senior Analyst Fraud Analytics (US Digital & Emerging Trends) applies analytical and technical skills leveraging sophisticated tools/detection systems. The Senior Analyst North American Fraud Analytics performs detailed and timely analysis of fraud.

This is a Remote Opportunity

Monday- Friday

8:00am to 5:00pm

*You must be work authorized in the United States without the need for employer sponsorship*

Depth & Scope:

• Conducts analysis on customer, account and transactional data to create segmentation and develop fraud rules/strategies while balancing the impact to operational teams and the customer experience

• Accountable for loss targets and the customer experience generated by fraud strategies

• Monitors and adjusts existing detection strategies to ensure continued effectiveness

• Creates management reporting for fraud metrics, strategy performance and trends analysis

• Prepares data and reporting and informs business requirements on products/processes

• Maintains ongoing processes and data updates

• Acts as a subject matter expert and represents the team at system/project meetings as well as industry forums

• Maintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance as well as external vendors

Education & Experience:

• Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business required

• 2-4 years or internships/co-op work experience in analytical capacity

• Experience in fraud management - asset

• Proficient with data extraction/mining tools: SQL - required, Knowledge Seeker - asset, SAS - asset

• Proficient with Microsoft Office applications; Advanced Excel

• Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required

• Conceptual thinker; ability to wade through data and arrive at conclusions

• Strong interpersonal skills; comfortable interacting with team members of all levels

• Strong communication and presentation skills. Ability to communicate complex analysis into technical and non-technical terms (written and verbally)

• Ability to take initiative and work independently under tight timelines

• Strong team collaboration skills

• Ability to effectively manage multiple projects and priorities simultaneously

Customer Accountabilities:

• Understands and supports the Bank's Customer Service Strategy

• Considers the impact of decisions on the well-being of TD, its Customers and stakeholders

• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity

• Models quality service delivery at every interaction

• Leads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

• Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience

• Participates fully as a member of the team and contribute to a positive work environment