Director, Transcend-PLAN BPL

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Planning

Job Sub Function:

Planning Strategy & Capabilities

Job Category:

Professional

All Job Posting Locations:

Gurabo, Puerto Rico, United States of America, Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America

Job Description:

Position Summary

Senior, cross-functional leader accountable for the global PLAN business process across Transcend program releases. Owns process standards, acceptance criteria and capability roadmap while leading and aligning solution, release and local support teams to deliver measurable business value. Combines strategic process leadership with operational ownership through release lifecycle and serves as the business process authority for PLAN with program stakeholders. The role will be a member of Innovative Medicine Supply Chain - Global Planning Excellence Leadership Team.

IM Transcend is a multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate ecosystem of 7+ major global PHARM ERP systems, standardizing our core business processes and products [across Plan, Source, Make, Deliver, Quality, and Data], and enabling our integrated data strategy through a single SAP S/4 HANA instance.

Major Duties & Responsibilities

• Drive PLAN process scoping and prioritization by defining key business requirements, risks, and strategic “big rock” capability priorities.

• Provide end-to-end process leadership for solution exploration/design workshops—aligning stakeholders and ensuring PLAN leadership engagement and support governance is ready.

• Govern PLAN capability delivery by approving process direction and acceptance criteria, and safeguarding roadmap integrity across releases

• Drive quality decision-making by reviewing process gaps, design trade-offs, and escalating cross-functional risks and dependencies

• Ensure operational readiness and compliance through status governance, user access management coordination, and oversight of SOPs and work instructions

• Lead testing governance and quality assurance by overseeing end-to-end test cycles (BST, UAT, regression), confirming outcomes meet business acceptance criteria, and driving critical issue resolution

• Orchestrate testing resource strategy by ensuring identification, onboarding, and deployment of required support—including Key Users, surge capacity, and ecosystem/ERP test coverage

• Mitigate delivery risks by reviewing major defects, process gaps, and site-specific exceptions, and facilitating leadership decisions on high-impact issues

• Lead PLAN business readiness governance and post‑go‑live adoption, ensuring stabilization and sustained value realization

• Monitor adoption performance and partner with functional leadership to address major issues, mitigate risks, and prioritize continuous process improvements

Required Minimum Education:

Minimum of Bachelor’s degree or equivalent experience required; advanced degree or MBA is highly desirable

Required Years of Related Experience:

- Requires a minimum of 10 years of progressive experience in roles within Operations, Supply Chain, or large transformation programs.

- Requires a minimum of 5+ years of Plan business experience.

- Requires a minimum of 5+ years of business process design, engineering, or optimization.

Required