Jobs and Careers

Office Admin 2 - NDIS/Healthcare (Dayshift, WFH-Philippines)

UKRemotefull_timeVerifiedPosted 13 Apr 2026

About the role

This is a remote position.

PERMANENT DAYSHIFT, REMOTE/WFH (PHILIPPINES) Office Administrator VA RATE : $7AUD per hour PH Based - Remote/WFH Client - NDIS/Healthcare AU Shift/Work hoop time : AM - Morning Shift Why Join US?

Long-term, stable remote opportunity
Work with an Australian organisation making real impact
Opportunity to grow into operations, intake, or coordination roles
HMO on year 1

Job description: The client is a growing disability support provider delivering high-quality, person-centred services under the National Disability Insurance Scheme (NDIS) in Australia. We support people living with disabilities to achieve their goals and live meaningful, independent lives. We are looking for a highly organised and reliable Office Administrator to support our growing team remotely. This role is ideal for someone who enjoys structure, communication, and keeping systems running smoothly. Key Responsibilities The Office Administrator will support daily business operations including: Administrative Support

Managing company email inboxes
Scheduling meetings and appointments
Follow ups with clients and service providers and other stakeholders
Maintaining client records and documentation
Preparing reports and administrative documents
Supporting compliance with NDIS legislations
Supporting all forms of audit

NDIS Administration

Managing Service Agreements and participant documentation
Maintaining participant files and compliance records including incident report register.
Uploading and organising documents
Supporting Support Coordinators and management

Communication

Responding to general client and staff enquiries
Coordinating with support workers
Following up documentation and forms
Managing and coordinating the client intakes
Managing referrals

Systems Management

Updating CRM or client management systems
Managing spreadsheets and reports
Data entry and document control
Track enquiries and referrals (CRM or spreadsheets)
Follow up on leads and incomplete applications
Support SIL vacancy tracking and occupancy updates

What Success Looks Like

Inbox managed daily with timely, professional responses
Participant records accurate and up to date
Onboarding completed without delays or errors
Strong support to operations and leadership team

Requirements

Required Skills

Minimum 2+ years experience in administration (remote preferred)
High attention to detail and organisational skill
Experience with different online platforms including rostering, document controls, zoom, Microsoft teams etc.
Strong written and spoken English
Excellent organisational skills
Integrity
Ability to work independently
Professional communication skills
Strong computer literacy
Strong written and verbal English communication