Senior Communications Specialist – Administrative Systems

The Senior Communications Specialist is a strategic leader and expert in communications, responsible for developing and executing comprehensive strategies that support Mayo Clinic’s Office of Administrative Systems Transformation (IT, Finance, SCM and HR). This role partners with cross-functional teams to align messaging with business objectives, enhance staff engagement, and elevate the visibility and impact of administrative systems initiatives.

 

Key Responsibilities: 

• Lead development and execution of communication plans across digital, media, internal news, and engagement channels.
• Provide strategic consultation to leaders and stakeholders, translating complex initiatives into clear, compelling communications.
• Manage sensitive and enterprise-wide communications with professionalism with content appropriate for each audience.
• Create and maintain content for presentations, intranet pages, job aids, and staff-facing materials.
• Facilitate engagement activities such as focus groups, learning sessions, and feedback loops.
• Monitor and measure communication effectiveness, adjusting strategies to optimize impact.
• Represent Administrative Systems internally and externally with clarity and transparency.
• Lead cross-functional teams and external partners to drive execution of communication strategies.

 

Requires a Bachelor's Degree in a related field (preferably in Communications, Public Relations, Journalism)  plus 3 years of relevant work experience. 

Masters preferred.

***Candidates are encouraged to attach one to three samples of previous communications they have executed. These work samples will provide the hiring team with a preview of the candidate’s writing skills, tone, and strategic communication expertise. Ideal samples include press releases, internal newsletters or memos, executive messaging, or other written content that demonstrates clarity, impact, and audience awareness.***
 

The preferred applicant will have experiences with Enterprise or large organization communication planning and execution, as well as sensitive communications. Experience with strategic planning is also desired. We are looking for someone that can be a utility player, from planning and executing communications but also other materials such as presentations, job aids and webpage, or activities including focus groups or learning sessions, etc. 

Preferred Skills:

• Experience with sensitive communications and change management.
• Familiarity with administrative systems and enterprise transformation initiatives.
• Ability to serve as a change management and communications utility player across planning, execution, and content development.
• Proven track record in strategic planning, project management, and stakeholder engagement.
• Exceptional writing, editing, and storytelling skills across multiple formats and audiences.
• Experience with digital platforms, intranet content management, and staff engagement tools.
• Ability to work independently and collaboratively in a fast-paced, evolving environment.

*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.


Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA