Complex Litigation Specialist - Remote

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Job Title

Complex Litigation Specialist - Remote

Requisition Number

R7311 Complex Litigation Specialist - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Minnesota - Home Teleworkers, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers, Oklahoma - Home Teleworkers, Oregon - Home Teleworkers, South Dakota - Home Teleworkers, Texas - Home Teleworkers, Utah - Home Teleworkers, Washington - Home Teleworkers, Wisconsin - Home Teleworker

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Complex Litigation Specialist! Join us and support CSAA IG in achieving our goals.

Your Role:

We are looking for a Complex Litigation Specialist with commercial experience, including, but not limited to Transportation Network Company (TNC) and GIG economy, to manage and resolve complex litigation and non-litigated coverage and extra-contractual claim matters including, but not limited to auto, motorcycles, scooters, recreational vehicles, trucks, and remote-controlled delivery vehicles.

The ideal candidate will have a deep understanding of commercial law, including but not limited to Transportation Network Company (TNC) and GIG economy, excellent analytical skills, and the ability to handle high-stakes cases with precision and efficiency.

This role involves working closely with business partners within the company, legal teams, and other stakeholders to sure the best possible outcomes.

Your work:

• Review, analyze, research and is responsible for resolution of complex litigated and non-litigated coverage and extra-contractual claim matters involving most commercial product types including but not limited to auto, fleet, last mile delivery, and trucking, in most geographic venues.
• Provide direction and advise to Claims personnel related to complex/large coverage matters.
• Complex Litigation Specialists do not adjust, assess, or issue payment on claims.
• Presenting cases in committee setting when seeking above settlement authority level.
• Acts as department liaison and Subject Matter Expert on coverage /product matters for special project efforts related to claims, product and various other workgroups.
• Monitors and reports to Claims management and larger Claims organization on trends and case law changes as related to coverage matters and state laws (all states and all products).
• Develops and delivers product/coverage training to other departments and regions.

Required Experience, Education and Skills

• Bachelor's degree in related area or an equivalent combination of education and experience.
• 8+ years Claims experience, with 5+ years’ experience handling complex casualty claims.
• Proficient knowledge and understanding of all products and claim handling procedures in all states, including thorough knowledge of casualty claims handling.
• Knowledge of state and federal insurance regulations.
• Solid organizational and time management skills.
• Strong detail-orientation and skill for accuracy.
• Excellent communications and presentation skills, both verbal and written.
• Ability to make high-risk, high-impact decisions and be accountable for results of decisions.
• Ability to evaluate and interpret complex policy language, statutory requirements, various state laws and legal analyses.

What would make us excited about you?

• 5+ years’ experience handling complex commercial auto coverage and extra-contractual claims.
• Proficient knowledge and understanding of commercial (including Transportation Network Company (TNC) and GIG economy) and personal lines