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Production Project Manager II

Navy Federal Credit Union
United Statesfull_timeVerifiedPosted 2 May 2024

About the role

To plan, manage, and execute all aspects of print and direct mail production in support of Navy Federal Marketing to ensure collateral is produced accurately to meet quality standards, budgets, and deadlines, which includes speed to market, intelligent print quantities, cost savings and price breaks. Works on assignments requiring considerable judgment and makes recommendations for solutions. 

  • Ensures effective management of print and direct mail projects from inception through implementation, including multi-effort direct mail campaigns, branch openings, direct reprints, branch campaign materials, tax-related mailings, event collateral and monthly matrix mailings
  • Defines, develops and executes print and direct mail project plans, including scope definition, expectations, activities, cost estimates and schedules
  • Works with the business group to determine and understand business requirements
  • Establish cost savings by finding alternative print options and other efficiencies such as gang printing; decreased waste reduction of stock and managing transition of new versions
  • Create purchase requisitions, track expenses and reconcile/approve print invoices
  • Manages print projects from concept through the planning, analysis, design, testing, implementation and transition phases
  • Develops clear and concise "big picture" of projects within Navy Federal organizational goals
  • Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables and training
  • Manages project budgets including risk and impact of changes to project plans
  • Identifies and minimizes project risks or constraints that would impact project deliverables
  • Identifies, communicates and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
  • Maintains/archives project documentation
  • Ensures project deliverables are met in accordance with customers' expectations
  • Sets, manages and communicates client expectations for the project
  • Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
  • Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
  • Monitors and controls risks to ensure timelines are met and project goals are attained
  • Facilitates project team and client meetings for the resolution of project issues
  • Provides project status reports to management
  • Works closely with Procurement and print and direct mail vendors to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects and risk management
  • Manages contracts' quality assurance, including contract administration and execution
  • Manages contract budget, cost control mechanisms and Change control
  • Serves as primary point of contact for print and direct mail project management and related issues.
  • Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
  • Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes and executes the training plan
  • Manages, executes, and communicates project plan, changes, direction, approach and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
  • Establishes team objectives and assignments, reviews work products and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals
  • Promotes team building and skills development of project team members
  • Manages multiple, moderately complex print and direct mail production projects
  • Solves moderate to complex print and direct mail production-related problems
  • Creates purchase requisitions, track expenses, and reconcile/approve print invoices
  • Interacts effectively with managers and division/department management concerning projects
  • Participates with division/department management in researching and selecting vendors
  • Recommends improvements across division/department lines
  • Builds relationships with management and key stakeholders
  • Assists management with preparation of annual budgets (AFP) and reprojections and designs, analyzes and prepares customized budget reports 
  • Lead onboarding and management of direct mail and print vendors
  • Manages relationships with vendors, including contract definition, monitoring and issue resolution
  • Performs other related duties as assigned
  • Experience leading and/or managing sma

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Company

Navy Federal Credit Union

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