Payment Ops Specialist II (US) - Burlington, Vermont

Work Location:

United States of America

Hours:

40

Pay Details:

$21.25 - $27.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Payment Operations Specialist II assists the Payment Operations team in all activities involving the support of the Payment Operations products. The primary focus will be on reconcilements, daily operations support, Customer inquiries, transaction processing, and maintaining Customer files.

Location: Burlington, VT -- 100% on-site.

Work schedule, 8:00am - 4:30pm, Monday - Friday

Depth & Scope:

• The primary focus will be on reconcilements, daily operations support, Customer inquiries, transaction processing and maintaining Customer files
• Performs various clerical tasks associated with Payment Operations
• Ensures department standards and deadlines are met on a daily basis
• Answers questions for Customers, branches, and department Employees
• Maintains files related to job responsibilities
• Serves as a resource to the Payment Operations Specialist I in one or more functional/product areas
• Prepares Customer statements as needed
• Supports stores, various departments and areas/products when needed

Education & Experience:

• High School Diploma or equivalent experience
• 1-3 Years of related experience
• Knowledge of Financial Services industry, including, products and services
• Strong Customer service skills and proven ability to meet and exceed Customer expectations
• Ability to perform multiple tasks in a fast-paced environment
• Strong organizational and analytical skills and attention to detail
• Demonstrated PC skills, including proven knowledge of Windows and ability to operate standard office equipment
• Effective communication skills, both verbal and written
• Serves as resource to Payment Operations Specialist I

Preferred Qualifications:

• Data entry experience
• Accounting and balancing experience
• Ability to perform under pressure and meet deadlines

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable