Retail & Merchandising Sales Representative

Your challenge!

In the role of Retail & Merchandising Sales Representative, you will report to the Sales Manager and be tasked with a clear mission: boosting the company's revenues. This objective will be achieved by implementing your group's business plan, with a focus on enhancing sales profitability, driving growth, and expanding account reach within your region, market, and portfolio responsibilities.

To succeed in this role, you'll need to stay well-informed about shifts in customer needs and emerging market opportunities. This knowledge will be crucial as you execute your sales strategies and create and oversee a comprehensive action plan for regional accounts. Additionally, close collaboration with both the Marketing and Sales teams is essential. This partnership will involve providing market intelligence, adjusting the marketing strategy, and updating customer profiles and their specific needs data.
Moreover, the cornerstone of your role lies in cultivating robust customer relationships, guaranteeing exceptional customer service, and optimizing profitability within your sector. Your expertise in retail and grocer product displays will be a key asset in achieving these goals, reinforcing your capacity to drive success in this position.

Individual responsibilities

Accountable

Maintain and growing revenues for their accounts

Support contract creation and negotiation for their accounts

Approvide and follow up on account plan goals according to established guidelines

Facilitate integration and ensuring coherent customer approach among Cascades SBUs

Build and develop key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control)

Responsible

Validate customer quotation and pricing for all region/market accounts based on margin ranges

Educate and train customers on products and solutions

Manage contract creation and negotiation for regional accounts

Provide detailed and accurate sales forecasting to team

Develop and managing account plans for regional accounts according to given guidelines (i.e. revenues)

Maintain excellent client relationships and ensuring customer satisfaction

Use and update the CRM

Manage mostly A and B customers.

Experiences and strengths

Customer focus

Ability to identify customers' needs, issues, interests, competitive activities and potential for new products and services

Ability to demonstrate products and solutions; actively involved in knowledge transfer on Cascades’ solutions within our Sales team and to customers

Experience as a retail and merchandising sales representative is a must

Experience with retail and grocer product displays is a must 

Self-driven person

Ability to effectively communicate and present solutions

Superior knowledge of the market and customers/consumers

Strong influencer and leadership skills

Master of negotiation with strong networking abilities that stay on top of customers and market signals to secure opportunities

Ability to develop a thorough understanding of Cascades' offering to identify and report cross-selling opportunities

Ability to serve as the market expert within our organization

Ability to actively participate, together with Account Managers, in key phases of the sales process with prospects

Ability to promote a positive company image and develop long-term relationships with customers

Core competencies defined for this job

Client-focusPerseveranceAccountabilityActive listeningAutonomyAction-based focus

#respectyourtruenature #revealyourpotential #LifeAtCascades

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. 

 

About Cascades
To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities since 1964. Cascades have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in almost 80 operating units located in North America.