Manager of Faculty & Administrative Support

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department:

Washington College of Law

Time Type:

Full time

Job Type:

Regular

FLSA Status:

Exempt

Work Modality:

Hybrid 01 (On Campus 3-4 Days/Week)

Union:

Excluded

Job Description:

Summary:

Under the guidance of the Senior Assistant Dean for Finance and Administration, the Manager of Faculty & Administrative Support position plays a crucial role in enhancing the operations of the Office of Faculty and Administrative Support Services (FASS). This office provides essential classroom support, administrative assistance, and valuable scholarly resources to all faculty members at WCL, including tenured, tenure-track, adjunct, and visiting faculty. By promoting a diverse and inclusive academic environment, the office enriches the faculty experience and positively impacts the culture of our institution.

Additionally, this office is responsible for effectively managing the law school’s Information Desk services to ensure that the WCL community receives prompt and efficient assistance. 

The Faculty & Administrative Support Services Manager also facilitates the WCL textbook adoption process by encouraging early adoption and collecting comprehensive textbook information. Furthermore, the office ensures that accurate data is communicated promptly to all relevant parties, including students and the university bookstore, fostering a smooth and efficient experience for everyone involved.

Essential Functions:

1.) Provides Leadership and Direction for the Office of Faculty and Administrative Support Services (FASS)

• Leads and guides the Office of Faculty and Administrative Support Services by providing clear direction and support.

• Actively reviews, evaluates, and implements institutional strategic plans, offering thoughtful recommendations to the Assistant Dean of Finance and Administration.

• Develop and updates procedure manuals as needed while also coordinating proactive emergency preparedness activities. Effectively communicates procedural enhancements, form updates, and training improvements to the department’s team members, fostering a collaborative environment.

• Work closely with WCL’s human resources representative to enhance staff hiring, training, evaluation, and disciplinary processes, ensuring that position assignments are structured to meet the organization’s needs effectively.

2.) Provides Leadership for WCL Faculty Support Assistants

• Filling Position Vacancies: The role focuses on guiding the WCL Faculty Support Assistants while collaborating with HR and utilizing the Workday platform to attract, interview, and onboard highly qualified candidates for open positions. This includes providing constructive coaching and regular feedback sessions to new team members, which will foster a positive onboarding experience and help ensure their success during probation. Additionally, assigned mentors will conduct regular training sessions to support the development of newly hired team members, reinforcing our commitment to their growth and seamless integration into the team.

• Faculty Assignments: Each semester, strategically assign faculty support assistants, recognizing the importance of their unique skills and strengths in fostering optimal collaboration with the designated faculty members. Ensuring a fair and equal work balance among all support assistants. This ensures that each assistant's contribution is valued and that their skills align well with the faculty’s needs.

• Office Coverage: To ensure smooth operations, review and approve leave requests to maintain consistent office coverage. Additionally, submit bi-weekly timesheets accurately and on time for staff members, he