Sr. Channel Account Manager

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

We are currently seeking a Channel Account Manager. The Channel Account Manager is responsible for named channel partners supporting the Display B2B product portfolio and reseller partner development projects. Manage cross-functional Samsung Product Portfolio to ensure successful Reseller engagement and achievement of category growth objectives. Responsibilities include development of category and channel growth strategies, cross channel product planning, forecasting and promotional planning, partner relationship management, and marketing plans. This individual will be a product expert and understand all the key features, differentiators and attributes that will position Samsung B2B display solutions in the best light in the market. This role will be responsible for driving and executing revenue targets, market share targets and sales of strategic products (i.e. LED, IWB, LCD, & LCD signage) for the B2B display portfolio.

Role and Responsibilities

Job Duties/Responsibilities:

• Develop and execute joint business plans that align key strategic growth areas.
• Provides direction, Voice of Customer, and partner route to market needs to Product Management
• Takes proactive initiative to improve customer satisfaction. Identifies new channels/sales opportunities and openly shares business development information and opportunities with account team members.
• Reports key activities regarding sales, competitive position and customer issues.
• Involved with MDF management, ROI, forecasting, Reseller strategies and initiatives.
• Makes decisions within guidelines and policies, and is accountable for the contributions of the Channel Team.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

Skills and Qualifications

Required Skills/Abilities:

• In depth knowledge of Professional, Hospitality, Desktop Display and Storage product categories.  Experienced in sales operations, sell-through analytics, and executive level partner engagement. Experience in CRM, such as Salesforce.com
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
• Experience in Microsoft Office Suite, and extensive experience in development and delivery of presentation materials.
• Ability to interact at all levels within Samsung and the customer's organization.
• The ability to negotiate in a potentially adversarial environment, including customer leadership and vendors with opposing views to accept/approve programs and proposals.
• The ability to independently plan, organize, and prioritize multiple sales, project, and performance objectives.
• Ability to make professional sales and business presentations in writing
• The ability to develop sales and business plans with clearly defined metrics to be achieved.
• Ability to work in a team environment, working against individual and shared objectives.
• The ability to accept tasks and work to resolve problems, when only broad and general guidelines exist.
• Measure and report on the effectiveness of sales enablement investments.
• Pipeline Management and project management working jointly with Tier 3 (End-user sales team), PM team as well as Service.

Education and Experience:

• Bachelor’s Degree OR 12 years of relevant B2B sales experience, preferably channel sales.

Physical/Travel Requirements:

Travel 60% domestically

The salary range for this role, in the state of Washington, is expected to be between $157,000.00 and $177,000.00.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.