AM Restaurant Server

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The Radisson Hotel La Crosse is looking for an AM Restaurant Server to join our restaurant team in Three Rivers Bar and Kitchen.

SHIFT NEEDED:

Full Time Hours : 30-40 hours per week

WHAT WE OFFER:

Our quirky group offers a break from the repetition, with no two days that are ever the same. We a pleased to offer:

Day 1

• Employee Hotel Discount Rate

• Friends & Family Hotel Discount Rate

• Free Daily Meal

1st of the Month after 30 Day of Employment:

• Full benefits package, including health, dental, vision, short & long term disability, auto insurance, and so much more!

• Employer paid Accident insurance and HSA contribution

• 401(k) Retirement Plan

90 Days:

• Paid Vacation and Sick Time

• 8 Paid Holidays

• Paid Bereavement

1 Year:

• Paid Floating Holidays

Position Summary

To create 100% Guest Satisfaction by delivering food and beverage service to restaurant guests.

Key Responsibilities

• Provides food and beverage service to guests in the restaurant & banquets:

  • Provides guest with overview of menu choices

  • Takes guest’s order – provides explanation of menu as appropriate

  • Organizes orders for presentation/delivery to guest table/room

  • Replenishes water where needed

  • Makes and pours coffee for the customers

  • Clears tables throughout the dining experience using proper methods for removing  dishes, glassware and silverware

  • Cleans tables, chairs and floor area daily utilizing proper sanitation guidelines set forth by Choice Hotels, Local/State and County Health department

  • Resets table quickly

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

REQUIREMENT/SKILLS:

• Minimum one year restaurant serving experience, preferably in an upscale high volume environment

• Must meet minimum age to serve alcohol based on applicable state law

• Knowledge of local, state and federal liquor laws and regulations

• Thorough understanding of safe and perceptive service

• Excellent customer service and verbal communication skills

• Ability to do basic math and handle cash

• Ability to work with Point of Sale systems (training provided)

• Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time

• Able to work a flexible schedule, including weekends and holidays

PHYSICAL DEMANDS:

• Required to stand, sit, and walk for extended periods of times

• Lift, carry, or otherwise move and use of force or exertion up to 7