Club Operations Manager

About Lume and Mando 

Founded in 2017, Lume is a transformative personal care brand on a mission to normalize body odor beyond pits and provide people with outrageously effective solutions so they don’t have to think twice about odor. We are pioneers of the whole body deodorant category, with a portfolio of odor-blocking products including anti-perspirants, aluminum-free deodorants, body washes, body creams, cleansing bars and laundry sprays. Lume products are OB/GYN developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and often referred to as “life-changing” by our customers. In late 2022, we launched a men’s line called Mando, bringing our expertise to the men’s personal care category. From whole body deodorants to body washes, our product offerings arm men with the confidence to show up as their best selves as they move about their busy day.

 

Lume and Mando is part of Mammoth Brands, the modern CPG company behind category-leading brands Harry’s, Flamingo, Lume, and Mando. Driven by a mission to “Create Things People Like More,”  the company is creating a new model—and home—for brands, founders, and talent looking to solve unmet needs, improve peoples’ lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community. Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date. 

This role can be done remotely, however there may be location constraints based on where Mammoth Brands is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more. 

 

About the Team

The Retail Sales organization is a critical function that drives Lume & Mando’s brand strategy and growth with our mass market and specialty retail partners. The Retail Sales organization is responsible for all business development activities at each retailer, cultivating relationships across all functions – merchandising, marketing, store operations, supply chain, and omnichannel development.

 

About the Role

The Retail Sales & Forecasting Analyst plays a critical role in Retail, helping to drive our dynamic Club Channel retail partnerships for the Lume & Mando Brands. This position has a direct impact on the company’s future growth as we open and expand the business with Costco, Sam’s Club and BJ’s.

Reporting to the Director of Sales for Club Channel - Lume, with a dotted line relationship into the Sr. Manager, Analytics, this multi-dimensional customer-facing position will be responsible for managing all aspects of strategic analysis, business performance and demand planning for Lume and our Club Channel retail partners.

This role requires strong collaboration skills -- as you will be working across nearly all Lume’s functions, and attention to detail to ensure efficient and accurate data analysis and forecasting. Success requires strong organizational skills, analytical capabilities, basic understanding of sales fundamentals and a continuous improvement mindset. 

Our Club team should become relied upon by our Retail partner’s merchandising, marketing, and supply chain teams as “thought leaders” who deeply understand the Club shopping experience, have an item merchant mentality toward sku productivity, and demonstrate how our brands contribute uniquely and drive growth.

 

What you will accomplish:

• Manage all aspects of Club Channel forecasts, including inventory management, merchandising event planning/forecasting, execution of new/transitioning/discontinued items & minimizing obsolescence
• Co-develop annual business plan goals, identify events that affect supply & demand, and manage demand planning for the Club Channel business in collaboration with internal supply chain partners + retail team
• Provide primary customer and internal analytic support for our Club Channel Retail businesses - inclusive of category, market, and assortment performance analysis 
• Possess a deep understanding of Club accounts and the total Channel + relevant personal care categories to provide knowledge on the competitive marketplace
• Support compelling “storytelling” - provide and interpret relevant analysis to create compelling, insights and recommendations