Senior Product Manager, Supply Chain

Employment Category

Regular, Full-time

Travel Requirements

Moderate (15-30%)

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

• Defines and executes the product roadmap for next-generation supply chain capabilities, with a heavy focus on automation and AIdriven optimization
• Partners with senior leadership to align product priorities with business goals, ensuring scalability and long-term value creation
• Drives the adoption of predictive analytics, demand forecasting, intelligent routing, and robotic process automation (RPA) in supply chain workflows
• Evaluates emerging technologies and vendors to modernize operations through AI-powered decision-making
• Collaborates with engineering, operations, service delivery, vendor management, and field teams to deliver impactful solutions
• Champions automation-first thinking across product and operational teams
• Translates business needs into product requirements, user stories, and acceptance criteria
• Manages backlog prioritization, trade-offs, and delivery timelines for automation initiatives
• Oversees pilots, testing, and adoption of AI-driven supply chain systems and tools
• Establishes and tracks key metrics such as forecast accuracy, fulfillment rates, cycle times, technician productivity, and automation ROI
• Uses data-driven insights to identify bottlenecks and recommend continuous improvements
• Leads digital transformation efforts that leverage AI to predict part failures, optimize inventory placement, and automate procurement and logistics
• Positions Sears Home Services as a leader in modern, tech-enabled supply chain solutions

JOB REQUIREMENTS:

• Bachelors Degree
• 5-10 years of related experience
• Up to 25% travel
• 18 years of age or older

REQUIRED SKILLS:

• Bachelor s degree in Business, Supply Chain, Engineering, or related field
• 7+ years of product management experience, with at least 3 years in supply chain, logistics, or automation-focused roles
• Deep understanding of supply chain processes and technology, with expertise in automation and AI applications 
• Strong technical acumen, with experience working with ERP/WMS/TMS platforms, RPA tools, and supply chain analytics
• Excellent leadership, stakeholder management, and communication skills
• Proven ability to manage large-scale, cross-functional automation initiatives with measurable outcomes

PREFERRED SKILLS:

• MBA
• Experience in home services, retail, or field operations

Job Function

Product Development/Management

Years Experience

5 - 10 Years Experience

Country

United States

Location City

HOFFMAN ESTATES

Work-In City

REMOTE

Work-In State

REMOTE

Work-In Postal Code

REMOTE

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#Corporate, #Remote

Company Brand

Sears Home Services

Compensation Range

$160,000-$170,000

Additional Compensation Explanation

N/A