Director, Domestic Undergraduate Admissions

Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.  Apply here for your next career!

Academy of Art University is seeking a Director, Domestic Undergraduate Admissions to join our outstanding Admissions Team. The primary responsibility as Director is to ensure quality management of an Undergraduate Admissions team. The Director, Domestic Undergraduate Admissions, under the direction of the Vice President, Admissions will strategize and execute in training and development of Lead Admissions Representatives, Admissions Representatives and Admissions Specialists. This position offers the opportunity to encourage and lead an Admissions Team to enroll passionate students who are motivated to succeed in their intended program of study as well as focus on new student retention efforts for both onsite and online students. This is a fully remote position. This position offers a rewarding opportunity to work with aspiring artists as well as our esteemed faculty.

Responsibilities:

• Inspire, motivate, and engage prospective students and families through various communication channels
• Demonstrate proactive management of assigned Admissions team in the areas of compliance, performance, and training
• Execute strategic enrollment plan and implement complementary policies to ensure achievement of performance objectives
• Ensure effective implementation and tracking of all departmental and organizational policies and procedures
• Optimize utilization of departmental resources to better organize data and maintain stronger customer relations
• Demonstrate a passion for continuous improvement and implement practices that enhance the customer service experience for both onsite and online students
• Provide ongoing coaching to Lead Admissions and Admissions Representatives and Undergraduate Admissions Specialists  
• Directors of Undergraduate Admissions should exhibit accurate, current, and comprehensive program and admissions knowledge
• Oversee all aspects of planning for call campaigns, open houses and training sessions and ensure assigned staff are equipped to successfully execute initiatives as tasked
• Provide outreach recommendations to the Vice President, Admissions and Student Services to enhance the strategic enrollment plan for Academy of Art University
• Strategize enrollment focused initiatives to improve new student start rates as well as new student retention
• Assist with major event planning and execution
• Ensure all department functions are executed in a manner compliant with departmental and organizational policies and procedures, accreditation requirements as well as state and federal regulations
• Report compliance-related matters to the Executive Vice President, Financial Aid & Compliance, Vice President, Admissions and Student Services

What You Will Bring to the Team:

• A positive attitude and a personable approach
• High adaptability and positive engagement with diverse populations
• Excellent time management and organizational skills
• Ability to multi-task while also working in a fast-paced environment
• Ability to collect, analyze, and use performance metrics to ensure work goals of a large team
• A minimum of three years' College Admissions experience is preferred
• A Bachelor’s degree - is preferred
• This position will be PST working
  9 AM - 6 PM AND 10 AM -7 PM PST Monday - Friday with some evenings and weekends

Compensation:

$80,000 to $87,000 annually based on experience and location

Benefits:
Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days' accrual at start), paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester.

Application Deadline: June 16, 2025

Academy of Art University is based solely in San Francisco, California. This job opportunity may be available for remote work from a predesignated location within the contiguous United States.

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Academy of Art University is an equal opportunity employer.  All applicants will be considered regardless of age, Aids or HIV positiv