Project Manager - Salesforce Release Management

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Key Responsibilities:
    Release Management Leadership
Own the end-to-end release lifecycle for Salesforce and nCino platforms, including planning, blackout strategy, sandbox coordination, cutover execution, and post-go-live validation.
    Cross-Functional Influence
Lead by influence across product, engineering, QA, UAT, and business operations teams. Foster collaboration and resolve blockers without formal reporting lines
    Stakeholder Engagement
Serve as the connective tissue between business and technology. Translate strategic goals into actionable plans, ensuring stakeholder alignment and readiness across all phases of delivery.
    Agile Execution & Governance
Drive Agile ceremonies, backlog refinement, sprint planning, and release readiness. Ensure compliance with internal governance, risk, and audit protocols.
    Operational Excellence
Support Salesforce data refinement, user experience modernization, and integration efforts with platforms 
    Documentation & Reporting
Maintain detailed project documentation, including technical and business plans, mock entry/exit reports, and contingency strategies for rollback 
 Basic Qualifications
- Master's degree, or equivalent work experience
- 10 or more years of experience in project management activities

Preferred Skills/Experience

• Proven experience managing Salesforce release cycles in financial services or enterprise environments
• Strong background in Agile, hybrid delivery models, and stakeholder coordination
• Experience leading without authority in matrixed organizations
• Familiarity with Salesforce Financial Services Cloud, nCino, and related integrations
• Excellent communication, risk management, and change leadership skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is li