Patient Accounts Associate-Patient Financial Services Customer Service- Corporate-East 42nd Street- Full-Time Days

Patient Accounts Associate-Patient Financial Services-Customer Services -Corporate East 42nd Street- Full-time Days

The Patient Accounts Associate collects, analyzes and reports on data within the Patient Accounting System(s). This individual reviews specific cases, researches accounts, prepares reconciliations and tracks any requested data.

• Reconciles daily cash postings from bank lockboxes and third party (835) electronic remittances.
• Researches any payments received that cannot be initially identified.
• Prepares weekly Excel spreadsheets.
• Responsible for refund and credit card transactions.
• Works required TRAC billing work lists of deficiencies.
• Provides and assists units with inter/intra departments (hospital/FPA) with unapplied cash payments.
• Works all assigned listings from Patient Accounts System.
• Reviews accounts through various third party websites.
• Coordinates with outside parties for account validation.
• Communicates and works with inter/intra departments.
• Attends seminars and workshops.
• Ability to adapt to any new systems implemented.
• Performs other related duties.

• HS/GED, Associates degree preferred.
• Entry experience, but medical/hospital accounts receivable (hospital of third party) knowledge a plus.
• Knowledge of Microsoft Excel and Word (35 WPM min)

Collective bargaining unit: SEIU 1199-MSH

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $24.57 - $26.71 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Hospital, 513 - PFS Self Pay/Financial Intake - MSH, Mount Sinai Hospital

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization.  We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-ventur