DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

QUALITY ASSURANCE INVESTIGATE NURSE

Job Location:

Address:  Division of Developmental Disabilities (DDD)
125 E. ELLIOT ROAD CHANDLER, AZ 85225

Posting Details:

Salary: $66,000.00 - $78,000.00  

Grade: 22

Closing Date: 10/20/2025

Job Summary:

Would you like to be part of an amazing team that makes Arizonans thrive? At the Arizona Department of Economic Security (DES) we strengthen  individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES’ video. Come Join the DES Team!


The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Quality Assurance Investigate Nurse. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Job Duties:

Essential duties and responsibilities include but are not limited to:
• Conducts on-site clinical health & safety visits to vendor sites for all health & safety concerns, Immediate Jeopardy or at the direction of the Division AHCCCS QMU. Performs as the lead for the review/fact finding & participates in on-site visits while maintaining member confidentiality, participate in health & safety meetings, scheduled & unscheduled visits of placement settings, service sites identified to have serious deficiencies.
• Works with appropriate regulatory agencies and conduct all mandatory required reporting. Provides all investigative documentation to the Division QMU Clinical Investigator to assist them in the investigative and severity determination process of the Quality of Care (QOC) Investigation. Follows up with vendors regarding Corrective Action Plan (CAP) Remediation follow up. Reports all Health and Safety and QOCs to DDD QMU.
• Provides the vendor agencies, service providers and Division staff with ongoing training, technical assistance and continued on-site monitoring to reduce the likelihood of the incident reoccurring and promoting vendor/provider regulatory compliance.
• Completes incident entry of the IR into IMS. Notifies key clinical triage personnel of incidents & notifies other depts who may need to conduct an immediate follow up for the incident. Cross checks incident with client application database & District Employee Directory to verify information.
• Answers incident reporting phone line, ensures calls are entered into IMS, follows up with after hour emergency line designated contact to ensure all incidents are being entered. Conducts follow up visits w/vendors for written reports on incidents that were verbal notifications.
• Drive to and from licensed settings to complete clinical health and safety visits.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Clinical Investigative Fact Finding and onsite clinical monitoring methods.
• Division Contractual, licensing, and on-site monitoring.
• Managed Care, AHCCCS, ADHS and CMS.
• Applicable laws, rules, policies, procedures and standards related to acute care delivery, Nursing. Nurse practice Act.
• Program and guideline practices.
Skills In:
• Organization, planning and time management.
• High level of Writing proficiency
• Effective communication, interviewing, interaction with the public and staff.
• Critical interviewing techniques.
Ability to:
• Write, summarize and produce concise complex reports.
• Proficiency with computer applications such as Microsoft Windows, Excel, MS Word, Google Suite, FOCUS and IMS.
• Travel instate when requested.
• Work in a fast-paced environment.

Selective Preference(s):

The ideal candidate f