Customer Support Representative

Aquí es donde salvas y sostienes vidas

En Baxter, estamos profundamente conectados por nuestra misión. No importa tu rol en Baxter, tu trabajo tiene un impacto positivo en la gente alrededor del mundo. Sentirá un propósito en toda la organización, ya que sabemos que nuestro trabajo mejora los resultados para millones de pacientes.

Los productos y terapias de Baxter se encuentran en casi cada hospital del mundo, el clínicas y en los hogares. Por más de 85 años hemos sido pioneros en innovaciones médicas significativas que transforman el cuidado en salud.

Juntos creamos un lugar donde somos felices, exitosos y nos inspiramos mutuamente. Aquí es donde puedes hacer tu mejor trabajo.

Únete a nosotros en la intersección de salvar y sostener vidas-donde tu propósito acelera nuestra misión.

Your role at Baxter

THIS IS WHERE you build trust to achieve results.

• As a Customer Support Representative, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of Infusion Therapy products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with clinicians and stakeholders with our Baxter customers.
• As our primary connection to our Infusion Therapy Customers that rely on our products to save and sustain lives, you are the face and voice of our products and services. You will be responsible for fostering connections between Baxter teams to drive business results. The insights and feedback you share with your team and cross-functional partners inform priorities and ensure customer needs are being met.

Your team

• You'll report to our dynamic Regional Manager as part of our Infusion Therapies and Technologies business.
• Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan.

What you'll be doing

• Sales Support to include various activities including but not limited to training, on site customers support, order/supply assistance, coordination of Baxter teams, general support of customer tradeshow as well as Pump Fairs.
• Assist with customer training needs.
• Support business presentations, QBRs, and customer/Baxter updates.
• Support team on marketing and any cross functional field sales support needs specific to Infusion Therapies and Technologies.

What you'll bring

• Bachelor’s degree preferred or 2+ years of experience in field sales/field sales support role in the medical device field.
• High school diploma or GED required.
• Strong understanding of common computer software, Word, Excel, PowerPoint, Adobe, Tableau, and SalesForce CRM preferred.
• Strong presentation skills.
• Proven success working within large multifaceted teams.

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We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $43,200 to $59,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, commission, and long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. W