Junior Instructional Design and LMS Coordinator - ENTRY LEVEL

Junior Instructional Design and LMS Coordinator 
Type: Entry Level
 

Ready to make a difference?
ICF is seeking an entry level Junior Instructional Design and LMS Coordinator to join our dynamic and innovative team within the Growth, Engagements, and Insights group. The Junior Instructional Design and LMS Coordinator will be responsible for revising e-learning content and optimizing training materials as well as basic administrative tasks that will support the operation of our Learning Management System operation. This role will work closely with Subject Matter Experts (SMEs) and other stakeholders to create high-quality instructional content, ensuring compliance with SCORM standards and Section 508 regulations.

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!) 

What you will be doing: 

• Support IT training programs, both internal and client facing, by creating process documentation/workflows.
• Assist in the review, revision and development of technical e-learning courses utilizing tools such as Articulate 360, RISE, Canva Pro, and Camtasia.
• Collaborate with SMEs to gather content and achieve team goals for content creation.
• Evaluate course feedback and maintain high-quality, effective training programs.
• Provide LMS trouble shooting and administrative support.

What we need you to have (minimum qualifications): 

• Bachelor's Degree in Instructional Design, Information Technology or a related field (or applicants can substitute one year of related experience for one year of education)
• 1+ year(s) professional experience with instructional design and e-learning development, information technology and/or related experience
• Experience with Learning Management Systems (LMS), such as Learn Upon, and use of e-learning development tools (Articulate 360, RISE, Canva Pro, and Camtasia)
• Experience with project management software and methodologies such as JIRA 

What we would like you to have (preferred qualifications): 

• Strong writing and editing skills to create clear, engaging, and high-quality content Experience with Accessibility and Section 508 compliance
• Prior use of multimedia authoring tools for e-learning content development
• Knowledge of current educational technologies and instructional methodologies 

Professional skills you will use: 

• Ability to work in a team-based environment and prioritize multiple projects
• Strong communication, collaboration, and time management skills
• Ability to effectively gather information from SMEs and collaborate with various stakeholders Excellent problem-solving skills and ability to develop creative solutions for instructional challenges 

 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com