National Accounts - National Sales Analyst (NSA)

ROLE SUMMARY

The National Sales Analyst (NSA) is an integral member of the National Accounts sales team and partners closely with the new and existing business sales team members to enable and support the growth of client and consultant relationships within the segment. The NSA owns the end-to-end RFP/RFI process and coordinates and drives activity and communication across all internal matrix partners to ensure alignment with client strategy and Cigna's value proposition.

ROLE COMPONENTS

RFP Project Manager

• Manages new and existing business RFPs end-to-end for all Lines of Business
• Manages multiple complex RFPs concurrently with aggressive deadlines and diverse formats
• Facilitates How to Win (HTW) / Prospect Qualification process
• Leads HTW call, PM Briefing call with reliance on NST/NAE support
• Consultative partner to NST/NAE and leadership during identification of viable bids
• Assists NST/NAE to build client-specific strategy; applies and disseminates during RFP process
• Engages standard matrix partners as needed based on RFP specifications
• Edits/Manipulates matrix partner output, i.e., plan designs from PBAB, disruption results from RSU, etc.
• Reviews questionnaire draft end-to-end prior to submission
• Provides RFP data to NST/NAE for finalist meeting
• Ensure salesforce.com entry and accuracy

Strategic Partner – Internal & External

• Manages relationships with sales and account team members, UW, other matrix partners
• Communicates externally with consultants, including related to missing data, logistical elements of RFPs

Subject Matter Expert

• Maintains and enhances knowledge of Cigna products and capabilities to include in RFPs
• Identifies applicable solutions to quote in RFPs based on consultant/client issues and requests
• Demonstrates foundational level of understanding of Cigna's processes, solutions, strategy
• Understands and applies all established processes and SOPs
• Proactively participates in segment-wide trainings and discussions as an active learner to establish and uphold baseline knowledge

Team Contributor

• Supports off-season process improvement projects, segment initiatives
• Collaborates with new team members as needed
• Shares recommendations on updates to existing documentation of best practices
• Actively participates during team meetings

QUALIFICATIONS

• Experience with healthcare RFPs for some or all of the following lines of business: medical, dental, pharmacy, clinical, behavioral, vision
• Knowledge of healthcare industry including trends, products, processes
• Strong presentation skills; ability to modify communication delivery based on audience
• Exceptional project management skills
• Expert organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work
• Demonstrated ability to develop strong working relationships with matrix partners to drive deliverables
• Familiarity with salesforce.com
• Bachelor degree preferred or equivalent work experience

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 70,700 - 117,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna