Food Service Operations Lead (Relief)

Typical pay range: $20.75 - $26.11

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                      Food Service Operations Lead  

REPORTS TO POSITION:         Food Services Manager

DEPARTMENT:                         Food Services

DATE LAST REVIEWED:          January 10, 2021

OUR VISION:                Creating America’s healthiest community, together

OUR MISSION:             In the spirit of love and compassion, better health, better care, better value

OUR VALUES:              Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: The Food Services Department is a high volume service department that provides world class food and beverage services including patient room service, café, deli and catering.

POSITION OVERVIEW:

The Food Service Operations Lead coordinates operations of Food Services Department.  In the absence of Food Services Manager and Supervisors, the Operations Coordinator makes decisions to ensure all food services are being provided successfully, including staffing, purchasing and daily operations. This position does not directly manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Designated “person in charge”( PIC) in the absence of food services manager and supervisors.

Provides the highest level of administrative support within the food services department through professional and positive communications, clerical functions, project management, calendaring, and problem solving for the food services manager and other members of the food services leadership team as requested.

Coordinates functions of team meetings by scheduling, communications, and record keeping.

Purchase / receive food, and supplies ensuring ample supply of all necessary products used to administer the food services operations. 

Organizes food and supplies in a consistent manner to ensure ease of use.

Writes the department staffing schedule. Ensuring caregivers are scheduled into positions that best suit their strengths.

Serves as the department timekeeper and payroll clerk, managing department caregiver timecards, processes manual time card edits and signs off on biweekly payroll to ensure caregivers are accurately paid

  

Demonstrates effective skills and understanding of Microsoft Office and other pertinent software applications.

Demonstrates effective skills with communication, organization, and management of assigned work.

Work with little or no supervision, and to make sound decisions. 

Successfully work in a fast paced work environment with frequent interruptions, maintaining the highest level of confidentiality at all times. 

Draft reports, letters, minutes, and other materials. Performs secretarial duties as appropriate, including computer data entry/retrieval, using the following programs: Microsoft Office Applications, Kronos, etc.

Maintains adequate level of office supplies and office equipment.

Tracks work orders and can initiate work orders as needed.

Responsible for all department cash handling, deposits, reconciling of cash, invoices, and check requests

Assists with new caregiver orientation.  Ensures new hires have mailbox, etc. 

Provides clerical support for all aspects of the hiring process, including scheduling of orientation and education.  Assists with tracking the completion of competencies, and food handler cards.  

  

Accurately maintains updated phone lists, call lists, etc.

Performs office procedures; records and data management, phones, reception, filing, and correspondence.

Assists with and makes decisions regarding staffing issues as directed and/or as the need presents.  

Performs special assignments when needed including food production, customer service, room service, catering, café, event management, and deli support Supports the vision, mission and values of the organization in all respects.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improv