Senior UX Research Operations, Barcelona

<p><strong>About Us</strong></p> <p>We are TravelPerk: a scaling unicorn valued at <a href="https://www.travelperk.com/blog/how-we-raised-an-additional-115-million-in-our-series-d/" target="_blank"><strong>$1.4 </strong>billion that has raised over $400m</a> since our creation in 2015. Backed by world-class investors with portfolios including AirBnB, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team comprises A-players from the travel and technology industries.</p> <p>We’ve been named <a href="https://www.saasmag.com/saas-1000-2019/" target="_blank">the fastest-growing SaaS startup in the world</a> by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We’re revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.</p> <p>TravelPerk is innovative. We have welcomed and acquired the likes of <a href="https://techcrunch.com/2021/07/06/travelperk-buys-uk-based-click-travel-in-latest-pandemic-purchase/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAFS8k14SHxA3S5bQr-Nk-hBdouDLprmkws9hGaQ7YYSG1awtDQTfe9LNbU3fAyqJdwXzbLqj_KWURyNkwpKeqGC7JDTWuJvK5xGjOMLp3z97q2hWpBkOkXRO1hRYOGWpfBvVE6J-WVp9gqbzqB0OHJfxDfDGZJkpCiNxGuPOxCNY" target="_blank">Click Travel</a>, <a href="https://www.travelperk.com/press-release/travelperk-anchors-us-foothold-with-nextravel-acquisition/" target="_blank">NexTravel</a> and Albatross to the team. From <a href="https://www.travelperk.com/travel-safety-solution/" target="_blank">TravelCare</a>, to <a href="https://www.travelperk.com/travel-solutions/flexiperk/" target="_blank">FlexiPerk</a> and <a href="https://www.travelperk.com/travel-solutions/greenperk/" target="_blank">GreenPerk</a>, we are shaping the industry's future. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that’s where you come in!</p> <p>If you’re ready to take off with us, keep reading!</p> <p>We are TravelPerk: a scaling unicorn valued at <a href="https://www.travelperk.com/blog/how-we-raised-an-additional-115-million-in-our-series-d/">$1.3billion that has raised over $400m</a> since our creation in 2015.</p> <p>Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.</p> <p>Over the past few years, we’ve been named <a href="https://www.saasmag.com/saas-1000-2019/">the fastest-growing SaaS startup in the world</a> by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We’re revolutionising the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.</p> <p>TravelPerk are innovators. During the last year we have welcomed and acquired the likes of <a href="https://techcrunch.com/2021/07/06/travelperk-buys-uk-based-click-travel-in-latest-pandemic-purchase/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAFS8k14SHxA3S5bQr-Nk-hBdouDLprmkws9hGaQ7YYSG1awtDQTfe9LNbU3fAyqJdwXzbLqj_KWURyNkwpKeqGC7JDTWuJvK5xGjOMLp3z97q2hWpBkOkXRO1hRYOGWpfBvVE6J-WVp9gqbzqB0OHJfxDfDGZJkpCiNxGuPOxCNY">Click Travel</a>, <a href="https://www.travelperk.com/press-release/travelperk-anchors-us-foothold-with-nextravel-acquisition/">NexTravel</a> and Albatross to the team. From <a href="https://www.travelperk.com/travel-safety-solution/">TravelCare</a>, to <a href="https://www.travelperk.com/travel-solutions/flexiperk/">FlexiPerk</a> and of course <a href="https://www.travelperk.com/travel-solutions/greenperk/">GreenPerk</a> we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that’s where you come in!</p> <p>If you’re ready to take off with us, keep reading!</p> <p> </p> <h3><strong>The Role</strong></h3>   <p>We need a 3rd UXR Ops to join the team to collaborate with researchers to support their study goals and organise the planning and execution of UX research projects. </p> <p>As an ideal candidate, you excel at driving operational efficiency, coaching project management skills, and fostering a can-do, inclusive, and innovative culture for the team. You have a good understanding of the UX design process and participant recruitment as a key research workflow.</p> <h3>As a senior Research Ops you will</h3> <p><strong>🗺️ ReOps advocacy &amp; strategy</strong></p> <ul> <li>Develop and strengthen relationships with internal teams (e.g. product managers, Legal, Finance, Marketing, AMs, Data, etc.) and externally with the research operations community</li> <li>Become a subject matter expert for the research team on topics like research tooling, research ethics, research data storage, informed consent, NDAs, screeners, etc.</li> <li>Execute - together with the team lead -