Creative Operations Manager

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:

We are seeking an experienced Creative Operations Manager to join the Brand team. This individual will be instrumental in managing and optimizing creative workflows across digital design, copywriting, and multimedia deliverables. Leveraging a deep background in creative project management, this role balances strategic oversight with day-to-day execution, focusing on operational efficiency and fostering an environment for high-quality, high-volume creative output. The Creative Operations Manager will streamline intake, resource allocation, and cross-functional collaboration to ensure timely, high-quality creative output aligned with business goals, leveraging data and an understanding of emerging technologies like AI to enhance creative throughput.

This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week.

Impact You'll Own:

Project & Workflow Management

• Own end-to-end project lifecycle from intake through delivery for all creative assets, including digital, social, web, video, and special projects.
• Lead scoping, timeline development, and milestone tracking for high-volume creative projects, ensuring efficient and predictable delivery.
• Build and optimize intake systems and project request workflows to support clarity and prioritization, identifying and removing bottlenecks.
• Translate ambiguous or incomplete requests into clear project plans with defined objectives and deliverables.
• Manage shifting scopes and evolving creative needs while maintaining team alignment and delivery precision.

Resource & Capacity Planning

• Collaborate with creative leads to allocate design, copy, and production resources based on forecasted needs, optimizing for velocity and balanced workloads.
• Monitor workload distribution and adjust assignments in real time to meet deadlines and support velocity.
• Ensure creative teams have the right tools, context, and support to work efficiently, proactively identifying opportunities for process improvements and technology adoption.

Cross-Functional Communication & Stakeholder Management 

• Act as the central point of contact for Marketing, Product, Leadership, and external partners regarding creative deliverables.
• Lead project-related meetings such as kickoffs, check-ins, and reviews, ensuring stakeholders are informed and aligned.
• Synthesize feedback from multiple teams and translate into actionable next steps for creatives, advocating for the creative team's needs while managing expectations effectively.

Process Improvement & Operational Excellence

• Continuously analyze and improve creative production processes to reduce bottlenecks and increase output, driving initiatives for greater operational efficiency and scalability.
• Document workflows, best practices, and resource guides to enable scalability and onboarding.
• Serve as a thought partner to the Brand Ops leadership team in evolving how the creative team operates, contributing to the strategic vision for creative operations.

Measurement & Reporting

• Track project performance and creative output volume, surfacing insights for planning and resourcing.
• Use data to evaluate project success, identify improvement areas, and drive decision-making, focusing on metrics that demonstrate operational effectiveness and impact.
• Support budget planning for Creative by