Program Manager III (Talent Practices)

The Program Manager III serves as a strategic execution partner to Talent Practices leadership by leading the design, coordination, and implementation of complex, enterprise‑level talent management programs. This role translates talent strategy into scalable processes, tools, and experiences that strengthen leadership pipeline health, support succession planning, and enable objective, consistent, and evidence‑based talent decisions across the organization. Leads users to apply best practices to ensure timely and effective channel/ program delivery and administration. The Program Manager III will be responsible and accountable for ensuring a high level of program performance in alignment with department and organizational priorities and fostering an environment of continuous improvement. 

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations 

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback 

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc. 

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimizes risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives

• Maintain/archive program documentation

• Ensure program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements 

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions 

• Manage multiple, large, and highly complex programs 

• Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization

• Ensure effective initiative management of programs from inception through implementation 

• Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures 

• Participate in developing, modifying and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Perform other duties as assigned

Required Qualifications

• Bachelor’s degree in Human Resources, Organization Development or related field or the equivalent combination of training, education, and experience
• Extensive experience designing, scaling and supporting organization-wide talent management practices to include talent reviews, succession planning and talent assessments in a large organization 
• Extensive experience managing stakeholder relationships and large-scale change management efforts to include designing & facilitating feedback loops with varied audiences 
• Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans
• Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
• Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
• Expert planning, organizational and problem-solving skills 
• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions
• Expert skill identifying and an